The Healing Tree
2101 Mount Vernon Avenue, Alexandria, Virginia, United States
About the The Healing Tree
The Healing Tree is a health institution located at 2101 Mount Vernon Avenue in Alexandria, Virginia. We offer a range of holistic health services aimed at promoting physical, mental, and emotional well-being. Our experienced practitioners provide personalized care to help clients achieve balance and harmony in their lives. Whether you are seeking relief from physical pain, emotional stress, or simply looking to improve your overall health, The Healing Tree is here to support you on your journey to wellness. Schedule a consultation today and take the first step towards a healthier, happier you.
2101 Mt Vernon Ave, Alexandria, VA 22301, United States
Opening hours of The Healing Tree
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
09:00 - 20:00
Sunday:
09:00 - 20:00
Reviews of The Healing Tree
"I have a regular massage place back in my old neighborhood in Arlington that I used to frequent every 2-3 weeks, especially throughout my pregnancies. Now that I’m pregnant again but living in a new neighborhood, I decided to find a place closer to my new home. Healing Tree was the closest option that offers prenatal massages, so I had high hopes this would become my massage place during my current pregnancy. On a Friday evening, I saw they had a ton of openings on Saturday morning when I really needed a massage to relieve some back and shoulder pain. I selected a session at 10:30am, the only time in the day when I was available. I didn’t receive a confirmation and I checked my emails even before I left the house to make sure. When I was less than 10 minutes away, I got a call from Healing Tree asking if I could “move up my appointment” because they were using a new scheduling system and ended up double booked. I explained that I was on the way and my appointment was in about 5 minutes, so how could they move it up?? Then she clarified that she needed to push it back to a later time, at noon. I told her that I couldn’t do another time in the day, so she said she will have to call the other client to ask him if they can reschedule him. I didn’t see how this was my problem and the entire conversation was very u professional. If this is how they treat a new client, one who was potentially going to become a regular, I lost all confidence and trust. Even though I was almost at their location, I told her to cancel my appointment. Problem solved."
"The best chiropractor and massage in Alexandria. I feel like the combination could almost replace a medical doctor. Love this place!"
"I had a good experience with the massage itself, but their management is a mess. Had to keep calling just to sort out the payment – what a pain. And get this, they actually charged me extra! After bugging them for days, they promised a refund, but surprise, surprise, I never saw that $10 again. Honestly, I'm done with their nonsense. Not going back, no way."
"This review is not based on the services but the management. When I went to first appointment ever, the therapist Erica never showed up and I was turned away. The owner apologized and said she thought she had called me to reschedule my appointment but that definitely did not happen. I gave them another chance and got a massage from Tamyka the following week - she was really amazing. Before I even made my appointments though, I communicated with the woman who booked me that I was looking to get a super bill so that I can send it to my insurance for a medical condition. I was reassured I would get a super bill. I told them it might be a bit of a hassle as they would have to call my insurance for all the info needed and they said absolutely they would do that without a problem. Well, after my appointment I had to call multiple times and leave multiple messages for the owner Mary Ellen to try to get my super bill, as promised. I had a hell of a time reach her. I probably called 5 times and left 3 messages both with receptionist and voicemail, and it took me almost 5 weeks to finally get ahold of her and get a super bill...only to receive a quick bill made on her phone that did not have all the required info I initially asked for. Though she was apologetic when I called and told her it would not work, the whole situation was a big hassle and disappointment. My husband and I were hoping this would be our new regular massage therapist spot as we just moved to the area, but that's going to be a hard no moving forward. I don't like being tossed around as a customer and that's what I felt like from the management."
"I have seen many therapists at The Healing Tree over the years. I have had great experiences, and continue to come back because the therapists are well trained in multiple modes of massage. They all have their specific methods and have helped me through the demands my athletic and work place on my body, even post-surgical while I have been in PT. I love the online booking option. I find them responsive any time I have scheduling changes as well. Highly recommend."
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