Fcr Shocks and Fcr Suspension 39 Wilderson Avenue, East Palestine, OH 44413

"Worst experience I have ever had dealing with a “business”. Terrible communication. Lied to repeatedly about my shocks shipping back to me. Over a month now when I was told 3 weeks ago they were done and ready to ship back to me."

"If you have even had a thought of maybe I do need a re-valve or just want some factory suspension for a rebuild your working on, hit up FCR they will get you DIALED plush suspension, BRAKING BUMPS??? Never felt sooo smooth. G Outs? Not a response just like that girl you Dmd, OJs psshhhh like landing a plane with wiz Khalifa I’ve never been able to send it sooo high and land flat, headshake? Shoot Michael J Fox could hold this baby wide open down the Chatttahoochi and not get any headshake. GO FCR SUSPENSION"

"Got my shocks done here and they kept my old springs(which I stated I wanted all my old parts back). They threw random springs back in the box and pretty sure just re-used a set of my fronts.(They did put 2 of my original springs on the box that were junk and kept the rest,throwing other random springs in) ( I have photo evidence of this and my reasoning to believe they reused my fronts.Either way if they werent mine they were used). I paid for a full shock revalve and respring and paid cash with no issue. However when I got the shocks back the spring rates were off and I was supposed to bring the whole machine 3 different times,but he would reschedule or ghost me at the last minute. One time he said he would come to my house and bring springs and a compressor,and ghosted me at the last min again. I had months of cancelled plans because of him. I finally swapped out some springs my buddy had and figured out what I needed on my own,then ordered the correct stuff. Then I messaged a few times stating I would just return the springs for a refund and crickets. I wouldn't think returning money for the wrong product I paid for would be an issue. I wonder since he did all the shady stuff I can see,did he even revalve them? I'll let my atty decide my next steps. Word sure is spreading fast in the local riding community,save your money folks!!!!! (Like others have said,he likes to say anyone who complains doesn't have any money anyhow,Lol.) Returning $950 for his screw up shouldn't be an issue for such a "baller" then. This issue has been going on for months and I remained patient and gave him every opportunity to make it right. Now it's time I make the legal steps to make it right."

"Don't let the old good reviews fool you... Most likely friends or family who helped build their good reviews on Google because this company is ran by scam artists. If you try to inquire on YOUR property you trusted them with, they will just treat you like garbage...also try and keep your parts or gaslight you that you're "just not being patient" after close to 6 months when anyone else getting parts and services back within 2-4 weeks... Do NOT recommend this nightmare company. Whoever Justin is that works there,I'd fire him for treating customers so poorly!"

"Bob and his team were absolutely amazing. This was my first time having my suspension set up by them but I was treated as if I had been a long time customer. I dropped my suspension off on a Wednesday afternoon and I got a call on Friday that it was ready for pickup. The quality of work and customer service is top notch, I will absolutely be back and I would recommend them to anyone."