Kaiser Permanente Camp Springs Medical Center
6104 Old Branch Avenue, Temple Hills, Maryland, United States
About the Kaiser Permanente Camp Springs Medical Center
Kaiser Permanente Camp Springs Medical Center is a leading healthcare institution located at 6104 Old Branch Avenue in Temple Hills, Maryland, United States. As a part of the renowned Kaiser Permanente network, this medical center offers a wide range of high-quality healthcare services to patients in the surrounding community. From primary care and preventive services to specialty care and advanced treatments, Kaiser Permanente Camp Springs Medical Center is committed to providing comprehensive and compassionate care to all patients. With a team of experienced healthcare professionals and state-of-the-art facilities, patients can trust that they are in good hands at this esteemed medical center.
Photos of Kaiser Permanente Camp Springs Medical Center
6104 Old Branch Ave, Temple Hills, MD 20748, United States
Opening hours of Kaiser Permanente Camp Springs Medical Center
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Kaiser Permanente Camp Springs Medical Center
"I came into the pharmacy today to resolve an issue where I was previously charged for a drug that should have been no cost to me per my Summary of benefits. I worked with Darian who is a Pharmacy tech and she was phenomenal. She was patient, kind, and efficient. Darian quickly called the Pharmacist An over to help with my issue and An was just as willing to help. She too, was patient, kind, and efficient. My issue has been resolved and I'm so very happy to have had the help of these wonderful people today."
"Worst location ever and the Manager had the audacity to be mad because I did a survey while waiting on how disgusting their service was. Regardless if I had a urgent care appointment or not the treatment would still be the same which is why I’m switching my health insurance from this diabolical place and they can thank that manager in the urgent care who approached me about my survey. Don’t ask us to give a survey on how our visits were if you don’t want the truth."
"The pharmacy technician whose name is Lanay (sp) was so pleasant and so patient. I was looking for money in my purse. And rather than hold the line and hold her up, I decided to pay another way. She insisted that I take my time and find the cash. She was very pleasant and made me feel relaxed. Ann C Tait"
"Title: Disappointing Experience at Kaiser Permanente Camp Springs I recently had the opportunity to visit Kaiser Permanente Camp Springs, and I must say that my experience was quite disappointing. As a facility serving a predominantly senior citizen demographic, I expected a higher level of care and efficiency. Unfortunately, my encounters at Kaiser Permanente left much to be desired. One of the major issues I encountered was the severe understaffing. It was evident that the facility was struggling to handle the number of patients efficiently. The lack of sufficient staff resulted in long wait times and a noticeable delay in service. It was disheartening to witness the slow pace at which everything seemed to operate. Another area of concern was the sluggishness of the staff. Despite the fact that the majority of patients at Kaiser Permanente Camp Springs were senior citizens, it was disheartening to see the workers displaying a lackadaisical attitude. It is important to remember that just because the facility caters to an older demographic, it does not mean that employees should be lazy and slow in their work. One particular area that stood out was the pharmacy. It seemed as though the staff regarded filling prescriptions as a burden. Rather than efficiently processing the prescriptions, there was a noticeable reluctance to do so. It was as if they preferred to rely on doctors for medication rather than taking the time to fulfill their responsibilities. This lack of commitment to patient care was deeply concerning. In conclusion, my experience at Kaiser Permanente Camp Springs was marred by the facility's understaffing and the slow pace of operations. As a healthcare provider, it is essential for them to prioritize the needs of their patients, especially considering the demographic they serve. I hope that Kaiser Permanente takes these issues seriously and implements necessary improvements to ensure a better experience for their patients in the future. Note: This review is based on my personal experience and may not reflect the overall quality of care provided by Kaiser Permanente Camp Springs."
"I arrived at 840PM I waited for Lab tech Toller for 1 hour and 20 mins to call my number after she acknowledged that she haven’t called my number yet very rudely…. For me to go get another number after everyone was coming and going… get to the back she looked surprised and told me my number was deleted! Very unprofessional and unacceptable. How do you delete a number after you acknowledge you haven’t called that number yet. I left Kaiser at 1022PM"
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