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Inova Primary Care - Old Town
325 South Washington Street, Alexandria, Virginia, United States
About the Inova Primary Care - Old Town
Inova Primary Care - Old Town is a trusted healthcare provider located in the heart of Alexandria, Virginia. Our team of dedicated doctors and health professionals are committed to providing comprehensive primary care services to patients of all ages. Conveniently located at 325 South Washington Street, our clinic offers a wide range of medical services including routine check-ups, preventative care, chronic disease management, and more. With a focus on patient-centered care and personalized treatment plans, Inova Primary Care - Old Town is dedicated to helping you achieve and maintain optimal health. Schedule an appointment with us today and experience the difference of quality healthcare in a welcoming and compassionate environment.
325 S Washington St, Alexandria, VA 22314, United States
Opening hours of Inova Primary Care - Old Town
Monday:
07:30 - 17:00
Tuesday:
07:30 - 17:00
Wednesday:
07:30 - 17:00
Thursday:
07:30 - 17:00
Friday:
07:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Inova Primary Care - Old Town
"Dr. Dhakal was excellent, listened to me and did a thorough review to get to know my condition during the first visit. Very easy to work with and thorough. Staff didn't seem very interested in their job however it's not a deal breaker. Good location with easy access via buses. I've also seen internist Adeline Viyough MD who I don't like. She was very late to the appointment (30 mins), defensive when asked about her recommendation and curt ("I'm done with this appointment")."
"Warning! Stay away from this place. DR Adeline Viyouh is the worst Doctor I have ever encountered. She has no concerns about my well being. She provides care at a level of malpractice. The only thing she does successfully is repeatedly telling me to leave a good review when I am contacted by Inova for a survey. Please listen to all the negative reviews about Dr Viyouh because they are 100 percent true. I have literally experienced all of the same issues that the other reviewers have described. I made the mistake of thinking this was a good practice because it's located in Old Town Alexandria. I wish I had read the reviews. To make matters worse, the clerical/ billing staff cannot handle basic insurance billing and left me wasting hours with the insurance trying to fix their mistakes and avoid getting sent to collections for a service that is 100 percent covered by my insurance."
"The worst place to go. They do not get back to you then give you attitude when you call after no response on MyChart for 12 hours. The fact that I saw the Dr. Less than 24 hours prior and she would not respond. The nurse told me she said take advil and go to Urgent Care. This should tell you all you need to know about the Dr.'s response to MyChart question. Stay clear! I'll be looking for a new location. Lack of professionalism, attitude and come back to pay more. Steer clear!"
"This place should be closed down. Dr. Adeline Viyouh is THE WORST, most unprofessional “doctor” I have ever encountered. My wife was suffering from chronic back pain, and when we transferred to Dr. Viyouh (just moved to the area) we were refused any referrals (even those from previous doctors) until we had an appointment- in a month. After begging, we got a virtual appointment, but on the day of the virtual appointment, Dr. Viyouh was 4 hours late to the appointment and we had to keep calling and calling to even get the appointment to happen. Then she refused to give referrals AGAIN unless we made a physical appointment. We waited another two weeks for a physical, in person appointment under the guidance that this would allow us to get a referral. The day of the physical appointment, Dr. Viyouh was again late, then refused to give a referral AGAIN, then stormed out of the office after having some sort of mental breakdown. On top of the flat refusal to provide healthcare (while still charging a hefty fee for each refusal) the staff never picks up the phone, everything is disorganized, forms are constantly lost, and the procedures change constantly. Do not go here, they will waste your time and money."
"The reviews are nothing but true. The physicians here do not care about you. Dr. Viyuoh, Adeline C refused to help me with documentation that could save my life because her own test results didn’t reflect what she thought it should and refused to believe me or take my past medical records from the past two decades as truth because one test she drew in may 2021 didn’t reflect a diagnosis. She chose not to believe me or other doctors who documented my health issues. This is despite me being diagnosed at a hospital and almost losing my life with a complicated and chronic medical issue that can take decades to officially diagnose. Also diagnosis do not SOLELY depend on blood work but Dr. Viyuoh insisted she would only consider her blood work and her records for me. Not my own words, words of precious doctors or my health. She is happy to see me in a situation where I may lose my life because she refuses to help me.They seem happy to pass you around to other “specialists” in their systems and do not take accountability or care for their patients. It’s all about money. Not to mention the numerous billing issues. Find another primary care doctor if this is yours. Oh and if you show up 15-30 minutes early for appointments expect you will not get seen until over an hour after your appointment time."
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