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MedStar Health: Primary Care at Navy Yard
915 Half Street Southeast, Washington, District of Columbia, United States
About the MedStar Health: Primary Care at Navy Yard
MedStar Health: Primary Care at Navy Yard is a trusted healthcare institution located at 915 Half Street Southeast in Washington, DC. As a primary care provider, they offer comprehensive medical services to patients in the Navy Yard area and beyond. Their team of doctors and healthcare professionals are dedicated to providing personalized and high-quality care to help patients achieve and maintain optimal health. Whether you need a routine check-up, preventive care, or treatment for a specific health issue, MedStar Health: Primary Care at Navy Yard is here to help. Visit them today for compassionate and expert medical care.
Photos of MedStar Health: Primary Care at Navy Yard
915 Half St SE, Washington, DC 20003, United States
Opening hours of MedStar Health: Primary Care at Navy Yard
Monday:
07:00 - 17:30
Tuesday:
07:00 - 17:30
Wednesday:
07:00 - 17:30
Thursday:
07:00 - 17:30
Friday:
07:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of MedStar Health: Primary Care at Navy Yard
"I had high hopes after such a wonderful experience for my initial appointment. The wait was short and the nurse who took my vitals was amazing and super nice- I wish I remembered her name because she deserves a shoutout and a raise. The doctor I saw was nice, but didn’t seem particularly knowledgeable about a prescription I have been prescribed for over a decade, and kept insisting only a psychiatrist could provide me this prescription. I thought that to be offensive because I’ve always had my primary care doctor prescribe me this prescription, and have never been told to see a psychiatrist for this script. However she agreed to write me a refill. Unfortunately she called in the wrong prescription, and despite calling the office everyday for a week I have not received a single update. I was told on Monday this would be remedied within 48 hours. It is now 5 days later. I sent a message yeaterday through the portal to the Dr. asking if she had called the pharmacy to correct the prescription. The response I received back was so insulting. She responded with a list of 10+ psychiatrists with 0 context and no answer to my question. I am feeling really cast aside by the healthcare system and really confused over this. It feels like my medication is being held hostage. If they are busy- just communicate it- don’t leave patients in the dark wondering when or IF they will ever get their prescription."
"5 stars for the front desk staff, and lab techs. Dr.Sistrunk was horrible. She doesn’t care about your reason for the visit. You are merely a number on the long list of patients they MUST see based on their job requirements. One day after my visit and I have abnormal lab results. I have yet to be contacted. SMH"
"Dr. Bailey (MedStar Team) seeks to provide quality health care. They search deeper to analyze data to better understand the individual needs. It is not a one size fits all approach. They take into account the intricacies of genetics, environment, and experience. The Team takes the health of a person seriously and aim to remedy problems or stave off potential health issues. It was an extensive doctor's visit but very much warranted. People generally do not look forward to doctor appointments. When you have an experienced team who cares about improving the health of the individual, it makes for a less daunting encounter... After a beloved doctor's departure, it is nice to be in good hands again."
"1) Lack of responsibility 2) Disrespect for past commitment 3) Insensitivity to the situation 4) Focusing only on doctors and neglecting patient care. I scheduled an annual physical check-up appointment at this center. First, I called and made the appointment, and then I completed all the necessary paperwork online. Finally, everything was confirmed one month ago. However, just today, a few days before the scheduled appointment, I received a message stating, 'We regret to inform you that your appointment with Dr. Medley on 12/26/2023 needs to be rescheduled.' Oh my god, my carefully planned holiday schedules and travel plans for this appointment are now completely disrupted. I called the center to inquire about how this happened, but the call center informed me that Dr. Medley is responsible and they are unable to assist."
"I had a pleasant experience at Medstar this week which began walking into the building. The security guard was so polite and helpful. She went to replenish the mask container. She said, have a seat I will get it. The ladies behind the front desk were pleasant and seem to enjoy their job. The nurse who took my vitals was very nice, professional and pleasant. Dr. Sistrunk listened to my concerns and took them into consideration. They couldn't draw my blood so I will visit another location."
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