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Advanced Urgent Care | Kaiser Permanente Capitol Hill Medical Center
700 2nd Street Northeast, Washington, District of Columbia, United States
About the Advanced Urgent Care | Kaiser Permanente Capitol Hill Medical Center
Advanced Urgent Care | Kaiser Permanente Capitol Hill Medical Center is a leading healthcare facility located in the heart of Washington, D.C. Situated at 700 2nd Street Northeast, this institution offers top-notch urgent care services for patients in need of immediate medical attention. With a team of highly skilled healthcare professionals and state-of-the-art medical equipment, patients can expect prompt and efficient care for a wide range of medical conditions. Whether you require treatment for a minor injury or illness, or simply need a routine check-up, Advanced Urgent Care | Kaiser Permanente Capitol Hill Medical Center is dedicated to providing high-quality medical care in a comfortable and welcoming environment.
Photos of Advanced Urgent Care | Kaiser Permanente Capitol Hill Medical Center
700 2nd St NE, Washington, DC 20002, United States
Reviews of Advanced Urgent Care | Kaiser Permanente Capitol Hill Medical Center
"This site simply does not have the capacity to handle the volume of patients/need, resulting in unacceptably slow (dis)service for patients and stretching staff too thin so they are overworked. Took about 30 min just to get checked in. Triaged in about an hour, waited several more hours to get into the room to see a doctor, then sat in that room there about 45 minutes before the doctor came, then waited another 30-40 min to get a shot after seeing the doc (presumably doctor was with other patients?). The only reason I gave two stars versus one or zero is bc the nurse and doctor were good - knowledgeable, empathetic, skilled with the shots, etc. However, triage nurse didn't actually ask why I was there."
"Worst place you could go to. Kept me waiting nearly 3 hours and I was told the doctor hadn’t even signed up to see me yet. I ended up leaving without ever seeing a doctor. They still charged me though. Zero stars."
"I came today with a bleeding thumb needing stitches, and I can say that the urgent care met expectations. I did wait 1-2 hours to actually get the stitches, but the doctors and nurses and receptionist were all very kind and professional. And my finger feels much better!"
"Decided not to seek care here after the receptionist at the urgent care said since we aren’t members it would be self-pay. It would be $150 and everything else will be charged additionally. They need to improve wayfinding. Garage parking available, I parked on the street. Security was there to open the front door. The urgent care is in the lower level but there isn’t a sign that says urgent care nor on the outside of the building."
"Went to urgent care. The receptionist made an error in the intake process, locking my wife’s account. Took Kaiser over an hour to fix their mistake. My wife couldn’t be seen until the issue was resolved. The staff was professional and apologetic to their credit, but when visiting urgent care, urgency is warranted. ***** After the fact, I add that I submitted an online complaint form, which, to Kaiser’s credit, was reviewed and addressed on site. In fairness, this type of complaint resolution process seems to work."
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