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MedStar Health: Urgent Care at Capitol Hill
228 7th Street Southeast, Washington, District of Columbia, United States
About the MedStar Health: Urgent Care at Capitol Hill
MedStar Health: Urgent Care at Capitol Hill is a leading healthcare institution located at 228 7th Street Southeast in Washington, D.C. This state-of-the-art facility provides urgent medical care services to the residents of Capitol Hill and the surrounding areas. With a team of highly skilled healthcare professionals and advanced medical technology, patients can receive prompt and comprehensive treatment for a wide range of non-life-threatening medical conditions. Whether you are in need of urgent care for an illness, injury, or other medical issue, MedStar Health: Urgent Care at Capitol Hill is committed to providing high-quality, compassionate care to help you feel better and get back to your daily routine as quickly as possible.
Photos of MedStar Health: Urgent Care at Capitol Hill
228 7th St SE, Washington, DC 20003, United States
Opening hours of MedStar Health: Urgent Care at Capitol Hill
Monday:
08:00 - 20:00
Tuesday:
08:00 - 20:00
Wednesday:
08:00 - 20:00
Thursday:
08:00 - 20:00
Friday:
08:00 - 20:00
Saturday:
08:00 - 20:00
Sunday:
08:00 - 20:00
Reviews of MedStar Health: Urgent Care at Capitol Hill
"I always feel like the medical care I receive at this clinic is high quality. The significant downside though is the waiting time. Even with an appointment, I was there for just shy of three hours. The waiting room is filled with sick patients, not surprisingly, so you have to do a serious cost/benefit analysis of whether you need to go."
"This was my first time going to MedStar Urgent care (Normally just go to the ER). But I follow my primary instructions. I must say the staff was professional and friendly. Even when one patient didn’t have the patience and insisted that the staff member had and additutde. I can say with sound reasoning she did not. I googled this location and I’m glad I canceled my appointment with the other locations to use the Capital Hill. It was a good experience and I felt welcome not a burden."
"I had an awful experience. Despite selecting an open time for my appointment, I ended up waiting for 2 and a half hours to see the doctor. Frustrated after 2 hours, I approached the front desk, and the staff explained that other patients had more urgent needs. It was only after this conversation that I was called in, but then the doctor informed me that the x-ray tech had left for the day. If I still wasn't feeling better, I would need to return for an x-ray. On my way out, I asked one of the staff members for her name to file a complaint, but she refused, claiming she didn't have to provide that information. I contacted patient advocacy, who informed me that staff should provide their names and wear their badges. I am currently awaiting a call back from MedStar to file a formal complaint. Despite my primary doctor's suggestion to return to the urgent care, I declined and sought care at Comprehensive Primary Care on U Street, where they promptly scheduled me for the next day and were much more efficient in their processes. I highly recommend Comprehensive Primary Care on U Street if you don't want to deal with this Urgent Care that tries to act like de facto Emergency Room. UPDATE 1/25/24: I received a prompt call from a supervisor at Capital Hill Urgent Care, and I must say she was exceptionally kind, attentive, and apologetic. I value her quick follow-up and how effectively she addressed the situation. As a result, I've decided to raise my rating from 1 to 3 stars, and I'm inclined to consider returning if the need arises, primarily due to her proactive response. Thank you!"
"I went in for a Covid test and the staff and medical personnel was very professional and pleasant, the facility was clean and appealing. upon my departure I had my prescription sent to my pharmacy and was very relieved about my situation. Thank you very much for the caring and support."
"Despite the longer than normal wait time, every single staff member handled the spike in appointments and walk ins with grace. They were thorough in letting each person know of the wait time so that we could determine if the time would work with our schedules. I appreciate the attention to care received throughout the visit."
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