Integrated Medical Center LLC

"*PSA so you don’t waste your time:* they are not actually open on Saturdays as listed on their website. apparently you must call their number, get a full voicemail answering machine message, and then wait for them to call you back, to set up an appointment or otherwise you’ll show up to an empty office and be out of luck."

"I have been here for and hour since 11:00am no one is here. I knew I shouldn't have came here by the reviews but did. No one hasn't answered the phone all morning. This is so unprofessional. Please work on your business."

"Although there was no one there waiting when I arrived, I was there for 3 hrs. The RN working there (and owner) caused my hand to infiltrate, painfully, due to the fact that she did not apply any pressure after sticking me. She could have caused a blood clot! This was over a week ago, and my hand still hurts! Also, I told her several times where to go (on 2 separate occasions), and she decided not to listen and go where she wanted. Each time, she ended up going back where I told her to go, initially. Also, I had to tell her which direction to access my vein on top of having to guide and stabilize the needle...sis, you have to start listening to your patients. The doctor was amazing, though despite the ignorance and actions of the nurse."

"I wish I had checked the reviews of this location, it is completely unprofessional. I needed to complete a drug test for a new job and this was the closest one open on a Saturday. It was a complete waste of time. I showed up at 10:40 (well after their listed 9am opening) and hit the buzzer but no one answered. I called the number listed and a woman answered and said “oh well someone should be there”. She called the employee who was supposed to be there and called me back a couple minutes later. Apparently she was unaware he had a night job he was leaving from and I would have to wait for him to come from Upper Marlboro. Not even an apology for the inconvenience. I already have things to do and waiting in the cold with a full bladder for someone to show up is not one of them. Clearly they must be doing so well because they act like they don’t need the business. To the owner- as a fellow Caribbean woman I expected more integrity from you. Also you should invest in a customer service specialist because your responses to the previous reviews are atrocious."

"All the reviews are accurate. Online it says you all open at 9am that’s a lie. We called the day before to verify the young lady said 10. As I’m writing this review the time now is 10:51am. I’ve been sitting out here for 45 minutes. It’s so unprofessional to have your customers WAITING!!!! Not to mention you can’t even call because the phone lines are not on!!! DO BETTER!!"