Malcolm Grow Pediatric Clinic
1058 West Perimeter Road, Joint Base Andrews, Maryland 20762
About the Malcolm Grow Pediatric Clinic
The Malcolm Grow Pediatric Clinic is a leading healthcare institution located at 1058 West Perimeter Road on Joint Base Andrews in Maryland, United States. Specializing in pediatric care, this clinic provides top-notch medical services for children of all ages. With a team of highly skilled and compassionate healthcare professionals, the Malcolm Grow Pediatric Clinic is dedicated to delivering exceptional care and treatment to ensure the well-being of every child who walks through its doors. Whether it's routine check-ups, vaccinations, or specialized medical care, families can trust the expertise and commitment of the staff at this renowned hospital.
Reviews of Malcolm Grow Pediatric Clinic
"Absolutely love the nurses and Dr.s...front desk woman is absolutely the worse. It’s true she ruins the experience everytime I call or go into the apt she is so rude. They really need to remove her and find someone who is happier in her workplace. My child is now 6 months old and I have never see the front desk woman happy. Older miserable woman I tell you!"
"I originally wrote this review regarding the whole hospital but felt compelled to add it here after seeing all of the negative reviews. Unlike others, I've always had nothing but positive interactions with the front desk staff, doctors and nurses. Always had a great experience with the Pediatrics Department. The docs and nurses are always great to me and my daughter. They even called me the same day I sent them a message via Relay Messaging regarding some concerns I had about my infant. Answered all of my questions and helped ease my worried mind. I've had several in-person as well as tele-appts with the Pediatrics Department and they've always been prompt, professional, courteous and very patient with me. Highly recommend."
"The front desk ( man and woman that are always there) is terrible. They always seem disgruntled and work harder at trying to get out of work than they would if they just did the bare minimum. I was 7 minutes late because of a hold up at the gate and they wouldn’t see us. The appointment line wasn’t working so I called the front desk to schedule an appointment and he spent 5 minutes telling me other numbers (which I had already called 3 times) that are better to call to set up an appointment. Which was about the same amount of time it would have taken to just set up the appointment. I gave up and hung up. Tip: stand directly in front of the front desk person you’re talking to and loudly tell them what you need. They will never acknowledge you otherwise."
"Worst front desk staff ever. If you have a question they feel requires some work or research, they pass you off to the next person down the line with a new phone number for you to call. And it's like that for the entire hospital. I tried to simply request my kid's shot records be transferred to their new doctor 3 states away and they just straight up refused to release them to me or their new doctor. Absolutely rediculous! So glad we got out of that horrid place."
"The most rude and unhelpful front desk! Laziness at its finest! They do not help you even though they can!! Everytime I have to go there, the front desk is rude, unprofessional and unhelpful! They need to get more kid friendly staff! Thank you, you're welcome, hello and how are you doing is not in their vocabulary! I AM ONLY TALKING ABOUT THE FRONT DESK! The nurses and doctors are fine. It ruins everything for everybody going there!"
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