Fort Washington Family Med Center
900 Swan Creek Road East, Fort Washington, Maryland 20744
About the Business
Fort Washington Family Med Center is a leading health institution located at 900 Swan Creek Road East in Fort Washington, Maryland, United States. Our dedicated specialists provide outstanding care for a wide range of medical conditions, with advanced and innovative treatments close to your home. With over 300 healthcare locations across central Maryland, northern Virginia, and Washington, D.C., we are committed to delivering high-quality care to our patients.
In case of a medical emergency, please call 911 or seek care at an emergency room. We comply with the Americans with Disabilities Act Resolution with the US Department of Justice to ensure accessibility for all patients. Our team works together to support patients and their families in achieving optimal quality of life, whether through curing, comfort, or a combination of both.
As the medical education and clinical partner of Georgetown University, we offer one of the largest graduate medical education programs in the country. Our research institute focuses on advancing scientific understanding of diseases and developing better treatments for patients. Through our Institute for Quality and Safety, we work to improve patient care and healthcare outcomes by involving caregivers, patients, and family members in developing safety and quality initiatives.
Our Simulation Training and Education Lab (SiTEL) specializes in innovative education technology to improve team performance and patient safety. We also provide free training in bloodless medicine and surgery techniques for Jehovah's Witnesses. Trusted by professional sports teams in the Baltimore and Washington, D.C., area, we are proud to offer high-quality healthcare services to our community. Join our team and play an important role in helping patients, supporting healthcare colleagues, and living the career of your dreams at Fort Washington Family Med Center.
Contacts
900 Swan Creek Rd E, Fort Washington, MD 20744, United States
Hours open
Monday:
08:30 - 17:00
Tuesday:
10:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews
"My doctor is great but the staff is horrible. They dont answer the phone, follow thru with information, your on hold forever and forget trying to get a refill. I actually had to leave my home 2xs to go up there to get a prescription because they wouldn't answer the phone. I'm in the process of finding a new provider. So unfortunate."
"I totally agree with all the 1 stars given. The front desk don't answer the phone and I've actually stood outside the door and called and no one moved to answer. The doctors have always been great, but they have too much turn-over. Both my doctor and my husband's doctor recently left. They were great. Guess it's time to take my business elsewhere."
"really tired of waiting 20/30 minutes on the phone just to make an appointment. This office needs to do better. I’m extremely disappointed. Love my doctor but this phone issue has been going on for too long. FIX IT."
"If I could give this place zero stars, I would. First, it is almost IMPOSSIBLE to obtain an appointment. Every time I call to make one, its months out (I usually end up going to an urgent care facility when I need to be seen immediately). Second, they hardly ever answer the phone and it takes so long to get a live person on phone after going through all of the prompts. Even if you leave a message for the doctor, nurse or staff, you don't get a call back. The prescription refill phone line is a joke. It took almost two weeks to get my prescription refilled. I could've died of a stroke not having my medicine. Since COVID-19, these highlighted issues have worsened ten times. I have been putting up with this sub-par service lately because the office is close to home and very convenient. However, I am actively looking for another primary care physician because I am totally dissatisfied with the staff and the way they conduct their business. The actual doctors are great if you can stomach the lack of customer service and office shenanigans. I've been a loyal and faithful patient since 1998 and I'm beyond OVER IT!!!"
"I have left 3-4 messages trying to get an appointment with my doctor. Great medical staff, however; I wonder if they are aware that the front office staff aren't answering calls nor are they returning messages. Unacceptable"
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