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Mary's Center
3912 Georgia Avenue Northwest, Washington, District of Columbia 20011
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About the Mary's Center
Mary's Center is a comprehensive health center located at 3912 Georgia Avenue Northwest in Washington, D.C. We provide a wide range of medical services, including primary care, specialty care, and pharmacy services. Our team of dedicated healthcare professionals is committed to providing high-quality, affordable care to all members of the community. As a Health Center Program grantee and deemed Public Health Service employee, we adhere to the highest standards of care and service. Visit Mary's Center for all your healthcare needs.
Photos of Mary's Center
3912 Georgia Ave NW, Washington, DC 20011, United States
Opening hours of Mary's Center
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 17:00
Sunday:
Closed
Reviews of Mary's Center
"Today I had a “9:30” appointment at the Georgie Ave location. The day before someone called me and confirmed with me for a 9:45 appointment and I had witnesses in the car with me that they said 9:45. I arrived today at 9:39 for my appointment and the rude Hispanic receptionist with braids said that I missed me 10 minute grace period. I explained that I was told that my appointment was at 9:45 but she had an attitude and repeated that I missed my grace period. I’m pretty sure that 10 minutes after 9:30 is 9:40 and she knew that I made the 10 minute grace period but still made me schedule another appointment. Don’t go to this location, the customer service is awful."
"I wish I can give them less than one star. This Mary center at Georgia Avenue is the worst medical center I have ever seen. I had a very bad customer service experience with the referral department, they are worst because of their mistake, We lose two doctor appointments for my mom. While we see my mom doctor on June 2023 she wrote us a new referral they back date at 2022. While the doctor signe on June 2023. They just want you to listen them they don’t wanna hear anything from your side. They are mannerless unprofessional they just keep putting you on hold and forward your call to other department. Now I see why all this people have complained and give such reviews."
"I cannot write a poor enough review to reflect my experience with Mary's Center at 3912 Georgia Ave NW. Hindsight is 20/20 as I now read the reviews of SO many other dissatisfied patients. I went to Mary's Center for bloodwork, and after checking in at the front desk and seeing the doctor, I was told to wait in the lab area to have my sample taken. After waiting for OVER AN HOUR, I went to the front desk to inquire about why I had not yet been called back to the lab - I was number 103 in the queue and they were calling number 120, etc. They let me know that my provider had FORGOTTEN to mark me ready for labwork and I had waited for the last hour for no reason. When I went back to the lab, the techs apologized profusely and let me know that I should NEVER wait more than 20 minutes for bloodwork at a Labcorp Lab. Following this appointment, I was very dissatisfied. I had my bloodwork done on a Wednesday and called the following Monday, as I had not received results nor had I gained access to the patient portal. They said my results were not ready, and that it would take up to 7 days to receive my results. I understood and specifically asked that they send a message to the lab to call me directly once my results were ready. I waited until the next Wednesday (7 days) to call again. When I called on Wednesday, they clarified that they meant 7 business days, rather than exactly a week, until my results for ready. I asked them to check on my results, and they said they had not yet received the results, but someone from the lab would call me once the results were ready. I explained that my symptoms were worsening and the results were urgent. They claimed to have sent the urgent note through the system to the lab. Today (Friday), I called, 7 business days after my appointment. I asked if my labs were ready, and they said that unfortunately, they were not. I complained to them that I had been told that 7 business days was the maximum amount of time my results would take. I have had this bloodwork done at my usual provider many times before and the results have never taken more than 2 days. It is a very straightforward lab to run, but my usual provider did not have any appointments and had recommended Mary's Center. When they told me my results were not yet ready, they transferred me to the nurse triage line, where I was left on hold for 10 minutes just listening to music with no answer. I hung up the triage line and called again, letting them know that I was also unable to access the patient portal. They said they had sent the link to my email address, and I asked them to read the email they had for me back to me. Their email address for me had a typo in it, despite me having written it out for them correctly on my intake paperwork. They were able to fix the typo in their system and get me the link to log in to my portal. After logging in to my portal, I found that my results had been ready for a week. No one from the lab had called me with the results, despite my requests to do so. Moreover, I had called three times to check on my results and each time been told that my results were not ready, and as it turned out, my results had been ready the ENTIRE TIME. This is incredibly frustrating and disappointing. I am glad to finally have my results, but will absolutely NEVER be returning to Mary's Center for my medical needs, and strongly urge anyone reading this review to save themselves the hassle and steer clear of Mary's Center."
"I’ve been going to Mary’s center for years, i always got prompt and correct diagnosis and prescriptions. Recently i went THREE times for the same health problem I’ve had for two months now because what they gave me didn’t help. First they gave me an antihistamine, then they gave me an anti allergy over the counter medicine. Nothing helped and on my last visit i was told this exactly: “you have a viral infection you can sleep off and make go away with gargling salt water” was what i was told on my last visit. No follow up or nothing. I ended up in the hospital getting an x ray of my lungs because it got to the point where it wouldn’t let me sleep. I’m never coming back here again as a patient."
"I go to Mary’s Center for mental health services, and have had a great experience with that. So as an existing patient, I figured it would be easy to schedule an appointment for physical health. Nope. I made an appointment three weeks ago, and when I called day-of to confirm my appointment time, they had CANCELED it and never told me! No phone call, no voicemail, no email, nothing on the patient portal. Now I have to take more time off from work to go to a different location. This wouldn’t have been an issue if I had had ANY advance notice… super unprofessional. Glad I called so I didn’t waste my time getting over there."
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