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National Spine & Pain Centers - McLean
1420 Spring Hill Road, McLean, Virginia, United States
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About the National Spine & Pain Centers - McLean
National Spine & Pain Centers in McLean, Virginia, located at 1420 Spring Hill Road, is a leading health institution specializing in pain management and physical medicine. The team at Physical Medicine Associates, LTD is dedicated to providing personalized and expert care to each patient, with a focus on restoring quality of life. From pain management specialists to office staff, every member of the team plays a critical role in improving the lives of patients. If you are passionate about helping others and making a difference, consider joining the National Spine & Pain Centers team.
Photos of National Spine & Pain Centers - McLean
1420 Spring Hill Rd # 210, McLean, VA 22102, United States
Opening hours of National Spine & Pain Centers - McLean
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of National Spine & Pain Centers - McLean
"I have had good care from these providers but their billing/administrative team is terrible. They have harassed me about a bill that I do not owe for a year and a half and are now threatening to put it in collections, although it is due to a miscoding on their end. When I talk to the billing department their only suggestion is to call my insurance. I have had my insurance company reach out to them on multiple occasions telling them that they miscoded the claims as occurring in Cincinnati although I only ever saw providers in Virginia. Extremely frustrating system with no solutions offered. No managers I can speak to, no official recordings of the issues, etc. My doctors are telling me to reduce stress to reduce my chronic pain...this billing department is undoing any benefit the medical care team had provided."
"I’ve work with Dr. Kendall and Adam, both are great. I first went to them in September with a severe disc herniation and needing media help. They both were very knowledgeable and understanding of my situation and eager to help. Dr. Kendall has great bedside manner, as well as Adam. Everyone in the life is also very friendly. My only caveat with them is that their call center is not the greatest. I even had one of the women one time try to tell me that I didn’t need a medication refill and tried telling me what to do, keep in mind she’s not even my doctor or knows my situation. So outside of the call center being really bad, I highly recommend this location."
"lean well organized office and doctors and nurses seem to be competent, but I felt like it was injection factory. Little personalized care and clearly main purpose is to get as many patients through as fast as possible. This is OK is you know exactly what you need, but I don't think I'll return."
"Made an appt with Dr Kendall after 4 mo. w/o insurance because of spine/back pain but my primary consult was with a NP, Adam. He was not empathetic and detached. He suggested the same treatment that had previously failed. After speaking with the Dr I still felt unsure if they actually listened and could help. I cried while alone in the office and afterwards in my car. I Left the office in pain w/o scheduling a 2nd appt b/c at that point I felt defeated and relegated to living with this pain until my condition worsens. I told them I fell while walking b/c of spine issues and was in the ER but that didn’t seem concerning to them. For a pain center it didn’t feel like they cared about my pain even after I told them I have to take an unsafe amt of ibuprofen to feel the slightest relief. This experience made me want to give up on ever finding anyone who cared since my previous physician relocated out of state. Unfortunately a waste of money and an hour. I cried in my car after because of this experience."
"I admit I was skeptical about getting an epidural injection to help mitigate pain due to an unexpected herniated disk, but I cannot speak more highly of Dr. Kendall and the staff I met with while a patient of his. The entire staff is very professional, and Dr. Kendall is easy to talk with and truly desired the best outcome for me and my situation. I highly recommend them!"
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