Hanger Clinic: Prosthetics & Orthotics

"We just left Hanger Clinic, could not have been treated nicer. Matt took his time with me and explained everything. I would highly recommend Hanger Clinic to anyone. Thanks Matt"

"Todd at the Lancaster location is an artist. If you have a difficult or complex issue he is the guy. My wife has significant limitations due to cancer and he built a device that gives her some normalcy. I do not normally provide reviews but Todd is a great resource right here."

"Said they would check with insurance and call me back. 5 days later no return call so I called them was told I would have to call my insurance myself. When this place was owner by Zielke their customer service was outstanding and they were always willing to help and work with you. Now it seems like they do not care about their customers. Worse place to go in York County."

"no return calls from the office received from the answering service or office personnel for 2 straight weeks. Dr Parrish in Lancaster even admits that patients have had problems and will not be referring any more patients."

"I will NEVER deal with this company again. In March, 2015, I purchased and paid for a pair of Jobes compression socks at the Camp Hill, PA location(I was told by Hanger that my insurance would not cover them). In April, while checking my insurance account, I found that the insurance company also paid for them. After several weeks(and several unanswered and unreturned phone calls) I finally spoke to a customer service rep who promised me I would be receiving a refund shortly. After several more weeks(and more unreturned calls) the rep told me he had refer it to his supervisor. He promised me she would call me on the morning of Friday, September 4th. It is now Monday evening and I still have not received the call. I will be calling her tomorrow. If the issue is not settled then, I guess my next recourse is to contact the Better Business Bureau."