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Inova Cares Clinic for Families - Herndon
600 Herndon Parkway, Herndon, Virginia, United States
About the Inova Cares Clinic for Families - Herndon
Inova Cares Clinic for Families in Herndon is a trusted healthcare institution located at 600 Herndon Parkway in Herndon, Virginia, United States. This clinic provides comprehensive medical services for individuals and families, with a focus on promoting overall health and wellness. From routine check-ups to specialized care, the dedicated team of doctors and health professionals at Inova Cares Clinic for Families is committed to providing high-quality, compassionate healthcare to patients of all ages. Whether you need preventative care or treatment for a specific health issue, you can trust the experienced staff at this clinic to provide personalized and effective medical care.
Photos of Inova Cares Clinic for Families - Herndon
600 Herndon Pkwy #200, Herndon, VA 20170, United States
Opening hours of Inova Cares Clinic for Families - Herndon
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Inova Cares Clinic for Families - Herndon
"I went here during COVID and got great treatment ...Evusheld shots. Last night you guessed it, I tested positive for Covid. The ER Dr argued I had a cough long enough that I was past the point Paxovlid would work. Um no, I've had a cough since I had cancer years ago. He DIDNT listen. Thenafe some argument about Emergency use treatment only..for monoclonal antibodies which I did not request. Ugh, I called an online Dr next day who was very confused as to why it wasn't prescribed to me, because it's indictated for +65 even without risks, which I already had. So *shrugs* there and got me. Anyways, I'll not be returning THERE for any treatment anytime soon."
"Very poor customer service, their front desk don’t answer the call, I walked in to clinic and sat there, I called to their phone and I saw it was ringing and the front desk agent was busy on her phone, I told her Whyyy? She was silent and said an annoying and dry sorry, I told her I came here only to test you and she apologized again, I walked out from clinic and called waited outside for 30 minutes by purpose and called them again and I saw again that there is no answer on my call, I walked in and I told her, Ohhhh, so you guys are playing with us. Her face turned red and she never talked to me again, she was ashamed of what she was doing, interesting part is here that I am calling them again now and there is no response. I am not a man of complains, but I swear to God this clinic makes me mad, please take care of your staff, hire people who have good smile and customer service, in all customer service areas the front desk and reception is face of an area so give us a good view by start. I swear this clinic is worse on Customer service part, Doctor are best, nurses are best and helpful."
"Like the other viewers it’s extremely hard getting someone to answer the phone/even trying to make an appointment online no one answers or returns your call. But I really like this clinic from the receptionist I always forget her name she is so sweet and has a professional attitude and always treat you nice down to the nurses who takes you in the back too my Dr. Nguyen who’s awesome I’m glad I was referred too her I like that she goes above and beyond to find what’s wrong her knowledge and skills are remarkable, she takes her time and breaks down everything with you/and calls you after your blood work or leaves you messages and she also has a very warm and kind heart. Also this clinic has other specialist her name is Samatha she helps me with my sleeping disorder she’s also amazing she comes up with different ways too help me and those ways really work. Everyone at this clinic keep up the good work."
"This is really sad , my sister took her daughter to this clinic cause her daughter needed hepatitis B vaccine for her school and she couldn’t get it cause of an insurance problems but that’s not the worst part, the way they treated her was so disgusting making her feel so miserable and so disrespectful and not helpful at all. Wondering if they only treat immigrants this way. I hope they fix this and get to treat people in a respectful manner and professional. Furthermore is so hard to get an appointment, they don’t answer and never return phone calls."
"Like other reviewers, I had a similar experience of not being able to contact anyone at this location. NO ONE ever picks up when I try calling them, even outside of their lunch hours. I called MULTIPLE times and no luck. I needed to refill a prescription for my dad, and when they finally called me back A WEEK LATER, no one could find his information? Like, we saw Dr. Gachard and everything about two weeks ago, but for whatever reason, they apparently had no idea what I was talking about? Maybe they aren't competent enough to do their jobs? Do not recommend this location if you want timely service."
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