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Pulmonary and Critical Care Associates of Baltimore
227 Gateway Drive, Bel Air, Maryland, United States
About the Pulmonary and Critical Care Associates of Baltimore
Pulmonary and Critical Care Associates of Baltimore is a leading healthcare institution located at 227 Gateway Drive in Bel Air, Maryland. Our team of experienced doctors specializes in providing expert care for patients with respiratory diseases and critical care needs. From asthma and COPD management to intensive care for critically ill patients, our dedicated team is committed to providing compassionate and personalized treatment. Visit us at our state-of-the-art facility to receive top-quality care for all your pulmonary and critical care needs.
Photos of Pulmonary and Critical Care Associates of Baltimore
227 Gateway Dr Suite J, Bel Air, MD 21014, United States
Opening hours of Pulmonary and Critical Care Associates of Baltimore
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Pulmonary and Critical Care Associates of Baltimore
"I’ve been trying to get ahold of somebody to make an appointment for over a month. Reading these reviews, I can see I’m not the only person who has valid health concerns and is unable to receive care from this facility AT ALL. It also appears that if I were to be so lucky to receive a call back, I would get subpar treatment and would have to experience a lot of stress to try to get anything at all from this Office of American Healthcare. If you can’t afford to hire people to answer the phones CLOSE DOWN and stop wasting peoples time!!!"
"I cannot fathom how they stay in business. The phone is rarely answered by a human being at the Bel Air office and it takes multiple phone calls to get one returned. After being told several times that my paperwork hadn't been sent by my doctor's office, I contacted my physician- only to discover that no request was ever made to have paperwork sent. So, I was lied to repeatedly. After waiting 3 weeks, I got a referral to go elsewhere. If I could give less than 1 star, I would."
"My home received 16 fax pages each of patients with their personal information, last name Rolon, Dobner and R. Smith. When I spoke to Paula she suggested I fix my machine. Paula you’re not too bright, the problem is on your end and you should have reimbursed me for ink & paper. Don’t worry folks I shredded the info."
"As others have stated in their reviews, this place simply will not return your phone calls. I've been trying to schedule my sleep study for a month now with no luck. The ONE time someone picked up the phone back in March, they were very rude and instructed me to fax the referral. It wasn't until weeks later that I discovered they had indeed received my sleep study order and submitted it to insurance, despite calling and leaving voice mail. I only found out because my insurance company sent me a letter in the mail regarding the denial of the polysomnograph, but gave approval for a Home Sleep Test (HST). A few days later I received a call back from this place to schedule the HST. I have called and left multiple voice mails since then with no luck. So there you have it, a practice that simply does not bother to follow up. Unfortunately, you might be referred here by your primary care like I was. I'm usually pretty patient as I know medical practices are a revolving door, but I'll be going elsewhere. Unless they do something to change, I'd recommend you do too."
"Save yourself the trouble and look for another sleep center. Called multiple times on a Friday and only got the voicemail. Voicemail says to leave a message and you will be called back with 24-48hrs. I was called back on Monday afternoon and told that in order to schedule an appointment my doctor would have to fax over the referral and the notes from my visit. I said I have that on hand. Was told it needed to be faxed from my doctor. Was told I would receive a call when the fax came in. Called my doctor and they faxed the info immediately. Never heard back from this center. called again two days later and left voicemail again to please let me know if they received the referral and info from my doctor and if not I will bring it up just so I can schedule an appointment. Never heard back again. Its now almost been a week and I still cannot even get an appointment scheduled. Do like I did and look elsewhere. Communication is horrible. Number one rule of business...answer the phone."
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