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Concentra Urgent Care
100 South Charles Street, Baltimore, Maryland, United States
About the Concentra Urgent Care
Concentra Urgent Care is a leading health institution located at 100 South Charles Street in Baltimore, Maryland. As a trusted physiotherapy provider, we offer a wide range of urgent care services to help individuals with their immediate healthcare needs. Our dedicated team of healthcare professionals is committed to providing high-quality, compassionate care to all patients. Whether you are in need of treatment for an injury, illness, or require physical therapy, Concentra Urgent Care is here to support you on your journey to recovery. Visit us today and experience the exceptional care that sets us apart.
Photos of Concentra Urgent Care
100 S Charles St Suite 150, Baltimore, MD 21201, United States
Opening hours of Concentra Urgent Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Concentra Urgent Care
"The reception nurse was welcoming, kind, and helpful because I'm tech-challenged. He helped me check-in on my phone and I thought that was very kind. I appreciate his professionalism. The technicians were also very professional with their service and nice. Thank you. Sincerely, Lolita Wright."
"The staff they have are excellent. The problem is that they don't ever have enough of them to meet demand. Wait times are frequently 90 minutes or more for simple procedures like TB tests (both the placement and the reading). The mismanagement that comes from the top leads to poor outcomes like this. If I wasn't forced to go there because of my employer, I would not go until they start actually hiring enough staff to make the place run smoothly. Case in point, when I went last week, literally there was only one PA for the entire Urgent care office in Downtown Baltimore on a Thursday (who herself was very helpful, efficient, and professional - I have 0 complaints about her). The waiting room was FULL, on a Thursday with people waiting for hours, because this company is too greedy to hire the actual number of workers needed to staff it appropriately. Don't come here unless you absolutely have to."
"I gave it a 3 simply for the wait alone. I went in for a pre employment drug screening and hearing test. I called in the morning and was told I had to be there before 4pm as a walk in and that I didn't need to make an appointment to be seen. I arrived at 3:10. Then sat in the waiting area for 2 and a half hours before being called back. Even though I had a pre-filled information sheet. The staff were all kind but seemed overly stressed as if there was not enough staff on duty to perform the jobs needed in a timely manor. Also, I was not told what my drug test results were, and it's now been 4 days with no results to myself or my employer. I am being kept home and not able to work until the results are given. Beyond that, the facility seemed a bit outdated. Felt like i was sitting in the 1980s vs today's medical center. All in all I rated my experience a 6/10. The staff were nice, the facility was clean, but the wait was way too long for 2 simple tests."
"This location is terrible. The manager (Kelly S.) checked me in and let my chart be skipped for 2.5 hours making my first visit last 4.5 hours. She also let me schedule an appointment but did not explain that I would not really have an appointment but would be in line behind everyone else that had already checked in (this is relevant because I would have planned that day much differently). The doctor (Dr. Hill) could not grasp the concept of my injury and had me followup twice just to try and understand my circumstances. He wrote down the same things on a piece of paper at least 5 times. I finally got a PA on a visit who understood and put in necessary consults. My company sent me here or I would never have chosen to be treated here."
"The wait was not long, at all. The staff was very friendly and helpful. I saw Dr. Williams who explained everything before stitching me up. I love that it is walking distance from work. They validate parking if you drive there. The two nurses I had were amazing. I've been to other Concentra locations but this one was fast, easy, clean, friendly and professional. I hope I never have an accident like that but if I need a doctor in a hurry, I recommend this location."
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