Go Soccer Ltd Inc 309 U.S. 22, Green Brook Township, NJ 08812

"Bought a pair of cleats for my son and the stitching started to come undone after only one month. Brought them back and the owner exchanged them without any issue. Been shopping there for years and will continue to in the future! A+"

"Return Policy has to be improved. Wore shoes once and was denied any type of partial refund even though I came back a day later. On top of that given a bit of an attitude. Read your receipt before wearing anything you buy here"

"Customer service and return policy is extremely poor. Better to buy online . And companies wonder why they close down or go bankrupt."

"We have placed large group orders as well as coaching gear, and individual player items. Never had an issue that wasn't very easily corrected or was resolved before it ever got to us. We had some shipping delays but that was from the manufacturers not from this business and we were updated on the status often. We've had some of our families go there for cleats etc and we were always told that the experience was great and the staff was helpful. Highly recommend."

"UPDATE: 9/27/22 - they earned 1 star back = 2 stars. Recently, they were able to fulfill a customized order within hours. For that - I am adding a star back. Original Review: Long delays to have the product ready and staff forgetful. This leads me to a rating of 1 star and this is how I derived at it: If I start with 4 stars for an okay experience, then I have to subtract: - 1 star, because I paid the full amount of items that were delivered 2 months later! I ordered with a huge amount of lead time and my order was not ready when the soccer season started and my kids needed the items! -1 star, because we had to call several times for the order and when the season started, not all parts of the order were ready. We could pick up a part of the order, but waited and waited (and waited) but did not get the full order. They were unable to source a part, which our soccer clubs requires the players to wear! On top of that - 1 part had the number ironed on in a crumbled way. -1 star, because after a lot of phone calls, in the midst of the soccer season we lost interest in this last item and asked for a refund. It took a long time for them to agree but then they finally agreed (after we paid for this 3 months ago). But: they FORGOT to issue the refund and we had to call YET AGAIN. This leaves 1 lonely star for the services/goods."