Ewing Sports

"Understaffed and disorganized. Does not return phone calls or emails about incomplete orders. Update 11/11 - still missing items from my orders placed in July. Spoke to someone on the phone on Nov 1 who at first couldn’t find the beanie cap I am still waiting for. After 15 minutes, it was found. I was then promised it would ship to me at no charge the next day. It’s now 9 days later and no package. I have also left two additional voicemails and no calls back. This is non existent customer service that can’t follow through even if you do catch them on the phone."

"Hoping if I leave a review someone will actually respond because I definitely can not get a hold of anyone by phone or email. My sons kit was purchased over a month ago, the season has already started, and he has no uniform! What did we pay for??"

"Like other customers, my child’s order took longer than expected to be received & some leg work on my end to connect with someone from the company. Once I did, Ewing was very responsive and attentive, providing me with regular updates until we got her kit. I appreciated all the time taken and patience they had in sorting her situation out, as most of her team received their items quickly - sometimes these things just happen! We are pleased with her items, they are great quality and fit."

"Ewing Sports is not fit to handle sports gear sales. They do not return our calls and e-mails as we’re desperately trying to get our team uniform just two days before the first season tournament. There is no system in place, just random items shipping at random times to random people. Except for people who payed them extra $100 to complete their order on time. After 6+ weeks of waiting, they’ve put our entire team on edge not knowing whether the players will be able to dress. And still waiting for those jerseys!!"

"Terrible experience ordering team soccer kit from Ewing. Purchased the order on July 10, 2023, we did not receive the shipment until August 18. The shipment was incomplete, only included one pair of the away kit shorts and a pair of socks. I tried contacting them weeks ahead of time to get an update on when the order was going to be complete and shipped. No live customer service, just a voicemail option, and I never received a return phone call for follow up. I did get one email with an update that was just a reiteration of the very vague online order summary. My daughter has a tournament coming up and still has no uniform. Poor order fulfillment and non-existent customer service."