Stone Boss Countertops
2555 Crain Highway, Waldorf, Maryland, United States
About the Stone Boss Countertops
Stone Boss Countertops is a premier home goods store located in Waldorf, Maryland. Specializing in high-quality countertops made from a variety of materials such as granite, marble, and quartz, Stone Boss Countertops offers a wide selection of styles and colors to suit any home decor. Whether you are renovating your kitchen or bathroom, their experienced staff will help you find the perfect countertop to enhance the beauty and functionality of your space. Visit Stone Boss Countertops at 2555 Crain Highway for all your countertop needs.
Photos of Stone Boss Countertops
2555 Crain Hwy, Waldorf, MD 20601, United States
Opening hours of Stone Boss Countertops
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
10:00 - 17:00
Reviews of Stone Boss Countertops
"We were excited to get our bar and master bathroom done by this company. Started out great and is now a nightmare. They started our basement bar on April 2023 and it’s still not finished. There are huge gaps between the wall and back and sides of the bar. The bottom of the cabinets/bar was left exposed. They kept saying they would finish it soon. David the manager has been avoiding calls, texts and even in-person contact. He promised to fix/finish it. We gave them $10,000.00 as promised but nothing is finished. The master bathroom is a complete mess. The shower heads aren’t aligned. One side of the cabinets scratch the wall every single time we opencausing paint to be scratched and end up on the floor. The other side of the cabinet doesn’t open all the way because it was too close to the wall. The medicine cabinet we originally had was thrown away which forced us to buy another one and they broke the new one during installation. The barn doors aren’t secure. My wife has tripped over the floors going in and out of the bathroom because they put a random step there to get in the bathroom. Painting wasn’t finished. Tried to give us a 6ft shower door and I’m 6’3” water would have splashed all over the floor and there are many more cosmetic issues that need to be addressed. The drain is not centered and causes puddling. The pipe in the ceiling is exposed and could freeze and burst causing water to flood our attic. I had two other companies come and let us know all the dangers and mistakes made. We paid David and Stone Boss a total of $34,000.00 and they are refusing to address anything! They told us it would take7-10 days to finish our bathroom. We were displaced from our bedroom from August 18 to October 6 and they still haven’t fixed or completed anything. Worst experience ever."
"Danielle, James, Santos, and the owner are AWESOME. I visited four times to find what made my heart skip a beat. I didn't want buyer's remorse. Everyone was understanding, and there was no judgment. I ordered it, it was installed in 5 days. It's no pressure sales. Santos can help recommend stone based on your cabinets, so take or email good pics. Bring a piece of your cabinets and take pics with the stones. James and Danielle the manager were professional, accomadating, and patient. I went to several stone businesses, but the customer service, price, and veteran friendliness couldn't be beat at Stone Boss. It was worth driving a 30 min drive south. The installation team was excellent. They all just want you to be happy. *Please note that older homes do settle, so the walls may not be straight. You can hire a licensed plumber or handyman for much less than 3rd party."
"I wish I could give a better review because the sales people were very friendly. Spent over $10k to have my entire house redone with granite. Unfortunately the skills for stone cutting of specialized angles and matching up of veining just isn't there for large jobs. The fabricator's focus seemed to be more on using as little material as possible for the job, so multiple mistakes were made in the cutting of my job,. They had to go back and re-fabricate multiple pieces separately from the original job with different slabs of stone that weren't a good match. Now my kitchen unfortunately looks like a patchwork quilt and there's nothing I can do about it except start all over and shell out thousands more to get it replaced. It is such a disappointment. The sealant they use isn't very good either because any water spilled on the stone soaks in and leaves a ring until it dries. We'll have to reseal it ourselves with something better. The smaller single piece bathroom vanities do look nice. If you have a small job, then the cost savings with this company is probably for you. If you have a large job that will have multiple seams or counters that are specialty angles, then go elsewhere because it doesn't seem like they can't handle it."
"In August we decided to purchase a new countertop and backsplash for our kitchen. The customer service we received was outstanding. Danielle held our hand through the entire process we really did feel she sincerely cared about ensuring our satisfaction. When the measurer came out he took his time and even moved one of our cabinets down as a courtesy. Thomas the installer and team showed excellent craftsman skills and ensure no debris was tracked through our home. If you want excellent skillful professional installation, courtesy customer service, an excellent product and a job done in a timely manner contact the stone boss countertops."
"DO NOT HIRE!! I had group A granite installed. It looked nice at a glance, but now I noticed gaps behind my counters and uneven cuts near my stove.. huge gaps. Do not hire! I really wish I had this review. They will come up with excuses versus fixing your problems. I am so disappointed. I'm out of over 3k with this huge eye sore... And The plumber they contracted out did not check his work and my water was reversed. I called him 10 mins after he left and he stated he would come the next day at 2pm. It was a huge inconvenience and he casually arrived at 3pm (one hour late). I would not use Luis the plumber. Veronica customer service is by far the worst I have ever encountered. They will not call back or fix their mistakes."
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