Suburban Septic & Excavating
332 Main Street, Kirkwood, New York 13795
About the Business
Suburban Septic & Excavating is a reliable general contractor, moving company, and plumber located at 332 Main Street in Kirkwood, New York, United States. With years of experience in the industry, we offer a wide range of services including septic tank installation and maintenance, excavation services, and plumbing repairs. Our team of skilled professionals is dedicated to providing top-notch service and exceeding customer expectations. Whether you need help with a construction project, moving your belongings to a new location, or fixing a plumbing issue, Suburban Septic & Excavating is here to help. Contact us today for all your contracting, moving, and plumbing needs.
Reviews
"As a local business owner and Kirkwood resident I have done a ton of business with Suburban over the last few years. When my husband and I got married in the heart of COVID Yavonne and Shelly took great care of us for our porta-john rentals. They are affordable, clean and they had everything delivered on time with no issues. My entire extended family has used their services for both rentals and septic maintenance and have all good things to say. Yavonne is a very giving and charitible woman with a heart of gold. I highly recommend their service."
"Excellent! Nothing less than helpful, informative, and very courteous. Asked if service was needed immediately or if next morning was exceptable. Louis was on time,called ahead, and answered all my questions. He even offered to put me on mailing list for follow-up service. (I truly appreciated that move). Who remembers the septic needs? In and out. Very happy with Suburban Septic!"
"very unprofessional. After having an agreement with rod hoover (owner) to have a septic tank installed, month goes by and then Yvonne takes over stating it would be several weeks before they could do the job. I agreed to wait even longer I tried several times to reach out to her and was never put in contact with her or rod they were always out of office or busy. After a few weeks go by I finally received an email stating they would not be able to do the job. I would not recommend them. After reading comments from owners after several bad reviews I'm sure I will be called a "snowflake" unless Yvonne uses her time to google a different catchy name instead of scheduling work. Stay away very unprofessional."
"Wow! After reading these 2 reviews I feel compelled to write something. They were nothing but the best to my company and I. I sure didn't have the problem you had. Yvonne came across as very professional to me and answered all my questions and were their when they said they would be. My suggestion is if they didn't show up call them. But then there is two sides to every story. Sorry for what happened to you but it doesn't sound like your company handled the problem correctly. Going by the rude tone of your letter it makes me wonder who the "professionals" are. Suburban I will be in touch soon for that next job. Thanks"
"The worst service ever. If I could give these guys a 0, I would gladly. Yvonne is the rudest most miserable person I have ever encountered business wise. Charges for things that do not need to be charged for, Doesn't touch base, her employees complain about her when they come out, and she is the most unprofessional "representative" for a company - really sad how she treats reputable businesses. If you need any services from them - I would suggest doing your research before choosing them - unless they get a better vibe in the office."
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