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Lowe's ProServices
6750 Richmond Highway, Alexandria, Virginia 22306
About the Lowe's ProServices
Lowe's ProServices at 6750 Richmond Highway in Alexandria, Virginia, United States is a one-stop shop for professionals in the construction and home improvement industry. With a wide range of products and services tailored for contractors, builders, and tradespeople, Lowe's ProServices offers specialized support and expertise to help customers complete their projects efficiently and effectively. From bulk pricing on materials to dedicated account managers, this institution is committed to meeting the unique needs of professional customers. Whether you are a seasoned contractor or a DIY enthusiast, Lowe's ProServices is your trusted partner for all your construction and home improvement needs.
Reviews of Lowe's ProServices
"Used Lowes + Angi’s “Pro” services and had to reschedule twice with the job still not being completed. Bought a garage door opener at Lowes and paid for the professional install and was redirected to Angi’s. I was very clear that it was a new install and not a replacement. Both in the request and the notes section. “Pro” showed up and said it was for a replacement and he didn’t have the tools or ladder and couldn’t complete the job. Told me to reschedule through Angi’s and request an install plus two “pros” to do the install. I did that and called Angi’s to verify they knew the details and requirements. Second time around, pro states “something has come up and I’ll be late, can I be there around 2pm?” Original appointment for as for 1000-1pm. Then he says it’s “just a replacement right”. I told him no and he said he was unable to do it and I would have to reschedule, again. Called Angi’s around 1200 since the pro couldn’t/wouldn’t compete the job and they said they couldn’t reschedule until the original booking time was past. They said they would email me back and communicate with the pro and get back to me. Surprise they didn’t. Terrible service and terrible company. Do not trust Angi with your home improvement needs."
"Ordered and paid for some floors. Wanted to ask a questions before pick-up but no one answers the phone there. When they do they can't hear you or act like they can't hear you. They picked up one of my calls but proceeded to talk to someone else as if they never picked up."
"Garbage customer service! Waited 40 minutes in store, had someone page 2x still no one came to help. I'm just going to homedepot for my power tools"
"The worst! Tried for over an hour to just reach anyone by phone, and never got through...just ringing, automated message saying "we're trying hard to get to your call as soon as possible, blah blah blah". Amazing that for such a large business there is not someone, or a staff of people, dedicated to answering their own phone calls!"
"Incredibly poor customer service and delivery. And they are consistently bad. This store really deserves a zero as they are so bad. Lowe's corporate should consider closing this store, firing the management and re-opening."
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