GIANT 4855 West Chester Pike, Newtown Square, PA 19073

"Generally have what I'm looking for whenever I go. Easy to navigate the aisles. Haven't had interactions with any employees besides at check out. No one bagging your items just the cashiers when I've gone."

"Only one cashier open for 15 items or less and every other lane is self checkout. Just hire workers and pay them a livable wage. Figuring out how to work a cash register is not my job."

"The lady at the customer service desk was super rude. (9/15 afternoon) I returned some item purchased on 9/7, including a frozen item that EXPIRED OVER A YEAR AGO IN 2022. She blamed me including the customers that return the items for the increased price. She made me wait over 15 minutes while talking to some other employee in the store, which is a common custom with the giant employees to socialise while the customer is waiting. I have noticed on multiple occasions where the foods that needs to be frozen or refrigerated are left out for a long time before it’s properly stored. There’s no regulation and unsanitary conditions were noted in the deli section of the Broomall and Newtown Square stores."

"This location is absolutely terrible. They don't have a single lane open to check out but they have six self checkout lanes with the smallest scale ever so you have to stack your groceries on the tiny scale. Otherwise it constantly gives you errors. Meanwhile they have 8 employees standing around talking, not helping customers, and two of the employees smelled like complete cigarette smoke. So disgusting and pathetic. This store is also extremely outdated, gross and poorly organized."

"I work there, my gourmet luau bowls are so Beautiful, if I do say so myself!!!! Our team in produce will treat you like family !!!"