EastRidge Health Systems 235 South Water Street, Martinsburg, WV 25401

"Worst. Place. Ever. Don't try getting help here, these people really are pathetic, really don't care about your mental health, or how bad your struggling with life and death, they don't care how bad your really going through it, PATHETIC AS THEY COME. Been visiting the place since a young age, but yet here I am still unhelped and still struggling. You people are the worst at everything. You don't give people the help they need, so much for your so called psych docs that apparently went to college because apparently they don't know from a whole outta there a##!!!"

"Please stop blowing me off. It's not once or twice, there's always something. First you forget to call me back for 2 weeks. Then the office is closed for repairs last minute. Then I have to reschedule because your zoom system failed. Then the psychiatrist is sick so you cancelled my visit last minute, again. Then I'm told I'll get a call tomorrow with a new psychiatrist, here I am 2 days later with no contact. I run a psych ward and we do not treat our patients this way. The people coming to you are very very sick, you could get someone killed playing games with mental health like this."

"Shocked at the irresponsible prescribing of meds by Dr. Sameed with no instructions, paperwork, follow up emails, etc. Months after completing intake and speaking with him via phone, he prescribed a medication that requires close monitoring as it is known to cause worsening depression, anger and suicidal thoughts in many patients. If I wasn't so good at advocating for myself, I could very well have wound up in the hospital or dead thanks to this doctor's casual attitude about prescribing meds. This man also asked rude questions about my personal life that had no bearing or relevance. I wouldn't recommend Eastridge to my worst enemy. I'm in the process of filing a complaint with the CEO of Eastridge. Dr. Sameed should not be practicing medicine, period."

"This facility is horrible and their "crisis team is a joke" I am 4 years homeless living in my van with my cats. I have untreated PTSD, untreated CPTSD, untreated Lupus, untreated suspected CTE which causes extreme suicidal ideation and anxiety amoung countless other brain disabilities. I was admitted to the hospital on May 1 but had to leave to find help with my cats. 44 days later after countless hours on the phone and driving back and forth I was told they won't help me because of my insurance. All they care about is money not actual people. If truly need help this is a brick wall and it would be best to look elsewhere as their only expertise seems to be gaslighting and collecting a paycheck."

"I am on medication for adhd. Every single time I need a refill or to raise my medication Angela never contacts my insurance company nor does a prior authorization. correctly which leaves me with the out medication every month. I even call to get her to send a prior authorization and she won’t ever answer the phone. This place and women is incompetent and should be sued by making people go through terrible withdrawals. I have kids and a life and have to constantly go through this is devastating and makes me sick. I go through serious withdraws. This is the worst place ever!!! Do yourself a favor and stay away from East Ridge especially Angela!!!!!!"