Best Buy

"How does this company stay in business when they can't answer a phone call? Got an automated system asking, "what can I help you with?", "stereo receivers and turntables." "I'm sorry, I didn't understand". Three times before they finally said, "let me get an agent." Then bingo, an Asian woman who was hard to understand and had no idea what a receiver and turntable were. I hung up. ONTO AMAZON"

"Best employees here at Best Buy they are very knowledgeable people when it comes to electronics. They will take time with you and explain everything and give suggestions on what best suitable needs. And they will answer all your questions. Make sure you understand the product or products that you are purchasing. I highly recommend going to Best Buy Ford yield electronic needs."

"No service - even after requesting help to obtain my intended purchase locked in a glass case, 3X. I will stick to ordering online from B&H, Brooklyn, NY, with free and timely delivery. No wonder Best Buy’s are closing; they don’t live up to the biz name."

"This store, while clean and seemingly very nice, is an operational trainwreck. The check in system at the front of the store is completely useless. I waited for 1h27m beside the LG TVs in the back of the store after checking in at the front. Not once did an employee approach me. I was told it would be 15-20 minutes at most. I could have driven to a Best Buy in Cleveland and purchased the TV in less amount of time. Dumpster fire. It truly is."

"They had no clue what their inventory in the store was. The computer system isn't always right, so yes, technology may be important. However, human knowledge is just as important. Train your store attendees on knowing what they have in stock."