The Velo Shop,

5412 Shimerville Road, Emmaus, PA 18049

"It’s wonderful going to a shop where the owner and staff are as knowledgeable as they are friendly. They have a great selection of bicycles, components, and kit. I’ll go back again for all of my cycling needs."

"Today, I took my Schwinn to be safety checked at The Velo Shop. It was the best decision I could make, not only for riding safety factors, but for my own self-confidence as well! Instead of dropping it off and picking it up in a week or two as I expected, Don began checking my bike over immediately when I arrived - putting aside the bike he was actively working on. Don completed a thorough check of my bike in a very short time tweaking everything from my brakes & chains to how my handlebars sat. All the while, he gave me tips on how to work on some of these areas myself. I felt very certain watching his quick and knowledgeable actions that my bike was in good hands. While checking out, I spoke to Becky about my concerns with my balance. After chatting for a few minutes, Becky asked to see what I looked like riding. With some trepidation, I got on my bike for the first time in over a year and started peddling. She gave me tips and encouraged me the entire time...and in a very short span of time, I was smiling and riding without any concerns about my balance. Becky gave me back my self-confidence! I cannot wait to go to the park and start riding. I cannot thank Becky and Don enough for their time, kindness, patience, knowledge and passion for biking! They truly made me feel welcome in their high-end bike shop. I would without any hesitation recommend The Velo Shop and their team. They were amazing. I will be my go-to place for all my bike needs going forward. Thank you, Becky & Don, for everything!"

"This shop is really bad. They built a bike for me and not only did it take 6 weeks but virtually almost everything was wrong. Brakes pulled all the way to the handlebars, DI2 cables were wired wrong, front and rear derailleur installed and set up incorrectly, the rear brake cable guide was left in and was sticking out the frame, brake cable frame grommet not installed, brake cable foam liner not installed, DI2 frame grommets not used, DI2 cables coming out of the wrong frame holes, tires installed backwards, the receipt had charges for parts not used, and so on. When I tried to show and explain these things to the owner and mechanic they were very rude and condescending. Ultimately I was not charged but I did lose money for parts I provided and did not get back and the time I had to spend taking the bike completely apart and redo everything. Having to give one star is way to much for this place."

"Had a bike fit done at The Velo Shop today…and all I can say is, AMAZING! Becky is so knowledgeable in all things bikes. I explained the issues I was having with my bike, and she was able to dial in the fit of my bike and shoes. She also does not just change things on the bike, but she explains the rationale behind why the change will be beneficial. I left feeling like I had a completely different bike from where it started. This fitting was worth every penny spent!"

"I purchased a new 2018 Scott Genius 920 bike from the Velo Shop. I don't live in the area and was unable to see the bike in person. Becky at the Velo Shop answered all my questions and concerns regarding purchasing over the phone. She was professional, knowledgeable and easy to talk to. The bike was shipped and arrived as expected in perfect condition. This bike is beautiful and I'm very satisfied with the service I received regarding my purchase. If I'm ever in Pennsylvania I'm stopping in at the Velo Shop to thank them. Tom from NH"