SERVPRO of Hazleton/Dallas/Harvey's Lake

"Everyone that came into help were so professional and kind. I would definitely recommend them to everyone. Nathan, Eric, Mike, and Rharin were very sympathetic to my situation. Very polite."

"Nathan & Eric were amazing! As well as the teams that they had on-site. They explained everything in detail to where we understood the entire process. They answered any & all questions. Their arrival was prompt. Once they completed their tasks, i was 100% satisfied. - lodging Manager, ERR."

"Imagine being thousands of miles away from home to learn that your basement flooded and you have no way to begin the process of restoration because you are not scheduled to return for a few weeks. Our house sitter began the process with the people at Servpro who emailed contracts, made follow up phone calls and assured us that the initial restoration project would be started within a short time. Eric contacted our house sitter and made arrangements with them to survey the damage within days of receiving the signed contract. He kept us in the loop with follow up phone calls until we finally were able to get back to Pennsylvania. Nathan and his partner began the cleanup process the day after our adjuster validated our claim. They arrived when promised and worked diligently throughout the day. Arrangements were made for follow up visits and were adhered to as scheduled. The cleanup, demo and drying process was completed efficiently within four days. Although the restoration will not be completed in the near future, we are very satisfied with the response time, professionalism and service provided by the team. We highly recommend Servpro."

"Servpro did an excellent job when our basement was flooded. They responded quickly and were reliable and professional. We met with our point of contact immediately that morning and whenever we had a question, he was readily available with answers. They talked us through the whole process and managed everything. If anyone finds themselves in a similar situation, call on Servpro! You will not be disappointed!"

"Feel confident to use Servpro!! I called during a recent storm on 12/18/23 which flooded many homes. Eric went above and beyond to get to our rental home in Hazleton within hours of the flooding. Within 24 hours 6 inches of water was out and the fans were set up. Within 3 days all was back to normal. Thank you to Servpro-John and Heather and your amazing team. I would not hesitate to use again!"