Pets Plus - Bensalem

"I go here simply out of convenience because it's walking distance from my house. I rarely go unless i have an immediate need for pill pockets, honestly. The staff are very nice. The inventory is pretty mediocre. I've seen bugs on the unwrapped bones and treats before, so I only buy sealed products from there. The main reason I'm rating so low is the poor treatment of the animals. They're all living in constant filth. Rarely do I see any of them with any drinking water at all, much less fresh, clean drinking water. The dogs live in glass boxes with shavings you'd see in a hamster cage and poop everywhere. The employees seem annoyed when I bring it to their attention so I don't even bother anymore. The animals, the dogs, and cats in particular are highly overpriced. Kind of weird, considering they advertise it as adoption... It's really a shame. I'm not sure who would be purchasing these animals when you can get a healthy, clean, akc registerable puppy for less. It really just makes me depressed to go in there. I wish they'd price the animals appropriately so that they can find homes."

"My son has been wanting a bearded dragon for a while now. So we took him to this store to get one for his 13th birthday. The guy that helped us was very knowledgeable and attentive. We appreciated the time he took to show us all the things we needed for the bearded dragon and for answering all of our questions on how to care for it."

"I adopted my pup Tony from here. He's such a sweetheart and in terms of feeding the store made sure they're well taken care of. The store manager Jordan was amazingly helpful and genuinely cared about each and every pup or dog leaving the store. My pup Tony was able to pass the service dog in training assessment and I couldn't be happier. The only reason I didn't give the store 5 stars is because Tony had a belly full of 3 kinds of worms. The vet they used said there were "no sufficient findings" when I received his paperwork, which was dated 1 day before I adopted him. I took him to a vet close to me and they told me he had a belly full of worms that looked like they had been present for a month. None of the pups are house trained yet and their ages range from 2 months to 1 year when I was there."

"I was able to adopt my best friend at the Pets Plus in Bensalem. At first glance I knew Butter (my dog) was meant to mine! The attention here was great, there was a large amount of puppies to pick from (which makes it even more difficult). The staff is extremely friendly, and patient when it comes to attending customer's needs. And to think that these pets are all rescues makes the cause even better."