Dragon Scale Inc

"Home depot provided the introduction to Dragon Scale Inc and by the end I wish I had hired them to do all my flooring. Andrew was honest and informative. His worker Orville was thorough, clean, and also HONEST! After undergoing a huge project while being given the run around Dragon Scale delivered what they said, when they said it, and I am truly grateful!"

"Update: Andrew, the owner, reached out to let me know the appointment wasn't put into their system, just the Home Depot system, therefore they didn't see the appointment. He was polite and friendly and made an appointment with me for tomorrow. Good customer service, I appreciated the contact and look forward to our fence estimate! Original Review: We scheduled a fence estimate with Dragon Scale and unfortunately no one showed during my confirmed appointment time, which I had an email confirming the date/time. I work from home and waited but never received a phone call or email regarding the appointment. I would have been okay rescheduling if someone would have contacted me to say the person completing the estimate wasn't available, but to date I haven't received any contact from Dragon Scale. It looks like they do nice work based on other reviews, but unfortunately they were a no call/no show for our scheduled appointment and that's frustrating for a potential customer who waited patiently during the agreed upon appointment window."

"AMAZING service. I needed a fence as quickly as possible and they made it happen in a week!!!… from planning - to paying - to buying materials - to being complete. It was over 120ft of fence line too. I am so grateful and absolutely love the work they did. I just cannot express enough how amazing the customer service was and overall professionalism. I am 100% a loyal customer now. Once I have my yard decorated, I will post photos of the amazing fence they built!"

"I’ve had Dragon Scale come out to my home on two different occasions with two vastly different estimates on a 7x5 bathroom. The first visit was a few years ago and they quoted me 7k for both upstairs and downstairs bathrooms totaling 14k. At the time both bathrooms still had all the old fixtures and all. No demo. Just yesterday they came out again and quoted me on one downstairs bathroom 7x5 which was completely gutted floor and all plus I bought all the materials and they still priced the job at a whopping 21k for one bedroom. I’m still giving them 5 stars because I know they do good work. No reason to rate them less because I can’t afford it. But I’m writing to just get a breakdown on how the pricing works. In comparison, I had a new roof, new deck (composite) and a landscaping job done and all were under 17k a piece (out of pocket no equity loan) So I know they do good work but can someone help me justify the cost and why the huge jump in pricing? Is it the assumption that people are looking to upgrade and sell by taking home equity loans or is the demand for remodeling so great that they can spike the cost? Let me know. Again I give them 5 starts and this is not an attempt to be malicious but I can’t wrap my mind around that price for one bathroom. Respectfully Mitch"

"Dragon Scale completed my tub to shower conversion. I was referred through Home Depot. Andrew and his staff are amazing! Very responsive and professional. Vladimir and his team are also top notch! They cleaned up very well each day after working. They are very professional, went above and beyond. Project was completed in a timely manner. Quality of work is exceptional. I look forward to working with them again on future home projects! I’m very happy with the entire process and results. Highly recommend! ⭐️⭐️⭐️⭐️⭐️"