Zimmerman's Hardware

"In the middle of snow/ice storm I needed more ice melt and to pick up somethings from the grocery store. Zimmerman is across from the grocery store. I was on crutches due to recent surgery and my curbside order was ready in 20 minutes."

"My all time favorite location. I'll never forget the day I bought my eldest child's first wading pool here and how all the employees were so kind and helpful. This location has unbeatable deals and all kinds of cool local Maryland merchandise."

"Zimmerman's Hardware is 1 1/2 hours travel time from my residence. Number one, the reason I shopped that far away is because they were the only retailer within reasonable driving distance that had the product in stock. Number two, as advertised they texted me when the product was ready for pick-up. Number three, the product was ready for my arrival as per stated procedure. The store appeared well organized and clean. I wanted to browse a little, but I was short on time. Hardware stores are all but gone in my area because the "big department stores" have under cut them which is a shame, but this store got my attention."

"Ordered online for same day pick up, waited 4 hours and then called to see if it was ready to pick up. They said we don’t have it might be able to pick up tomorrow. I asked to cancel the order because I needed it that day. They never canceled it and sent me an email saying it was ready for pick the next day. I went to pick it up, go to to two cashiers talking (no customers) they asked for my name on the order, they check the desk and say it’s not here, go ask someone on the floor. This level of service you can get at Home Depot. I try to support a local hardware store .. won’t bother going out of my way anymore"

"Small store but PERFECT. Customer Service EXCELLENT. Definitely recommend if you don't need to go to huge stores to buy few things. Paintings, electricity, gardening, plumbing..."