PetSmart,

2100 Chemical Rd, Plymouth Meeting, PA 19462, United States

"Awesome store great customer service nice selection of fish."

"Store has great staff. Main reasons I give it four stars is because we have gotten cat litter before that had been returned by someone and filled with another type of litter (twice). Staff was nice about exchanging it back of course, but we were confused how it happened to us on more than one occasion. One of the times we had to get a refund because the litter we were attempting to buy was out of stock. They also do not offer cat grooming services at all (not even nail clipping). We were told this is due to a PA law requiring a specific license to groom cats specifically. Super fast on pick up orders though and aside from our litter choice, usually pretty well stocked."

"Same zero service waiting 15 minutes for rep to buy tropical fish. They act like you're not there but I'm sure they see you on camera I should have tried to make it a self-serve and see what they did then but I chose to just leave instead. Lack of available staff?"

"It's PetSmart. This one has a nice little training area for their classes, as well as grooming and adoption center. I take my dogs here to get their nails did. Buster particularly hates getting his nails done but the ladies here do an amazing job with him (and his little sister) each time. Updated September 2023."

"For the first time after many years using PetSmart grooming , my dogs nails were trimmed so short to the point there was blood on her paw. She came home with diarrhea probably of the discomfort she was in. I was not even informed before picking her up. I am very disappointed"