Pets Plus - Lansdale

"adopted a puppy from there! Kayla and Sidney were super nice and very helpful! Erica is very knowledgeable on puppy training and maintenance!"

"Erica really takes pride in what she does and it shows. She is very knowledgeable of all the animals. Unlike most pet stores, she makes the animals comfortable, by not over crowding tanks and enclosures. I was skeptical, but I was proven wrong, and had a wonderful experience."

"Erica, you have been the most caring, personable, and relatable individual I have ever encountered within any retail store . She is very knowledgeable in the fish, small animal, Feline, and Canine departments. Their cashiers are so passionate and educated as well. I will miss them tremendously as I have moved out of state to be with family after 5 years of being independent, trying to get life back on track for myself. These are the only reasons I would give this location a 5-star review. The new store manager is definitely not personable, is the type of person to get you in and out of the store as quickly as possible. He seems a bit ignorant, considering he passes you to another colleague to finish the customers' experience. I also know from one of the managers at the front end that he was given the Store Manager title because he is the Son of the previous Store Manager .... of course, it follows the "who you know" and not the "qualifications" for this position, and that killed the experience for me. Erica, Shift Supervisors and Cashiers saved this stores review on my part. And a big shout out to them!!"

"I seriously cannot thank Erica (the manager) and Pets Plus enough! I was having trouble with my newly adopted aggressive reactive Pit Bull mix. I had run out of hope and literally did not know where to turn. I had gone in for a muzzle and came out with that and so much more. I left with new found hope and reassurance that my dog will be okay once he receives the proper training and time. Thank you so much Erica! Please ignore all the bad reviews about this amazing pet store! They have the best manager (and employees) and a wide variety of products! They had EXACTLY what I needed! Honestly they have a better selection than Petsmart. I will definitely be back again! Erica is so passionate about animals and it shows! Make Pets Plus your stop for all your pet needs!"

"Wasn't really a fan. I just don't like places that sell animals. But, we needed wet food for our lab & this place carries specialized foods. We decided to pick up a few extra things as well. At checkout, they failed to mention the card reader was broken. Ok. But then proceeded to say they need to manually enter my cc #. Um, I don't think so. Would have been nice to have been notified of technical difficulties & could have saved me 30+ minutes of time that could have been used better."