Rite Aid

"It is so wonderful that Rite Aid can afford to pay a social media specific specialist to answer our reviews. But maybe the money would be better spent on improved customer service. First let me say the store workers are wonderful. However the backorder on stocks is not. This has been a difficulty for Rite Aid in Mountain top for a few years. You would have thought they would do something about it, no. I had to switch to use CVS in another town to assure delivery of one specific medication, and now it looks like I may have to do it again for another medication. It's a shame because it is nice having a large pharmacy in the area. And now I am sitting in the drive through at the Rite Aid in Willes Barre for the past 35 minutes and there are only 3 cars. One in front which hasnt moved in the past half hour, one behind. Sadly no one comes to the window. Givinge plenty of time to write this review. Sorry if my english isn't perfect. I'm not a writer."

"This place sucks besides never having my prescription in stock. They still close for lunch. My 70 year old mother is waiting in line for her prescriptions, at 1:30 they close the window. Tell her to come back in a half hour. Who does that? Not a company that wants to stay in business."

"Many people pass by this store every day and they don’t take the time to stop by probably because of their busy schedules. I recommend checking out the store every week at least once and they will find out how much they need to get every day items from RiteAide to improve their lives and their health by taking advantage of the knowledge and experience of the customer service they provide. We are very fortunate to have a great local store in our town and we miss opportunity every day we do not take advantage of our local store."

"By far the worst pharmacy i ever went to. I had to drive from out of town because my local pharmacy was out of my perscription. The pharmacist Megan did a transfer request. When i got there i asked for Megan because she was the one i spoke to. The cashier told me to get out of line just to speak to Megan. Megan came over only to tell me, "You have to wait in line like everyone else." I couldn't believe what i just heard. I didn't pull myself out of line, the cashier did. So i had to get to the end of the line and wait another 10 mins. I will never go to this pharmacy again. What Megan said to me took 2 seconds and was not worth stepping out of line. She could have just told me that while i was standing there, or better yet smiled and said we got your perscription. Megan was miserable. I go to another Rite Aid and I don't get treated that way. Every time i speak to the pharmacist, they come right over. They don't make me walk out of line only for the pharmacist to be rude to me. Megan was unfriendly and unprofessional. Idk how they let people like that work there."