PetCentre Animal Hospital

"Took great care of my cat. He was diagnosed with an infection. I felt like everyone truly cared."

"Worst customer service I've seen in quite some time. My mother was in there not long ago. An older Hispanic woman. English is not her first language. She speaks fluent English but has a strong accent. She called in the day before and set up her appointment. Our dog is sick and needed care. When she gets in the next day the receptionist proceeds to berate her and talk about how she never set up the appointment. Apparently there was some miscommunication. Which all could have been figured out quite easily except this woman was extremely insulting to her. I strongly believe that she was treated this way because of the fact that she was a minority. She made many snide remarks, rolled her eyes and audibly sighed several times as if she had somehow been inconvenienced. Excuse us for literally giving you money. The way this woman behaved was so blatant that there is no possible way that the owners/vet or other workers don't take notice. I've seen many other reviews talking about how rude this woman is so I know it isn't an isolated incident. For management to do nothing about it makes them complicit. Either this establishment is run by a group of friends who literally don't care, or this receptionist is the lover of the owner. If you don't mind being belittled by the receptionist then by all means, spend your money here. I have no complaints about the care. But the service is terrible."

"Great experience! The staff wear masks and are friendly and helpful. The vet was great and spent a good amount of time discussing issues and options. I definitely recommend!"

"My pup has been coming here for the past 2 years. We absolutely love Dr. Johnson! He takes his time and truly cares about your dog. We adopted our dog from the shelter and during our first visit Dr. Johnson took extra time with us and was able to answer every question we had! We also had TPLO surgery (pic below 1 day post op). They bring a surgeon in to perform the surgery on site, which was great! We had nurses our dog was familiar with caring for him. Right after surgery we had a 10 day vacation planned to Utah (surgery was unexpected due to a tear). He boarded with them and they took exceptional care of him. During his stay they sent report cards, administered his medications, helped with physical therapy and gave him a lot of belly rubs :)"