Journeys,

1000 Ross Park Mall Drive, Pittsburgh, PA 15237

"Got the shoes my daughter needed ON SALE!! Love it!"

"Went into this store to purchase a pair of Birkenstock and my friend was looking into a pair of converse. The individual who was helping my friend was taking forever to get the shoes out to her and even brought the wrong size multiple times. The worker seemed new and Maybe need more training form management, I believe the individual who was helping me was Emily or maybe Emma, not 100% sure. When the other associate brought out a pair of Birkenstocks to try on, I tried taking the box to put the shoes on and the associate aggressively grabbed it out of my hands and wouldn’t let me hold it to look at the shoes. Once she took the shoe out to try on I noticed how dirty and in bad condition the Birkenstocks actually were. It seems like the store was dirty and management need to take better car of shoes that are stocked in the back room. A pair of shoes in the box should not be dirty upon opening them to try on. Overall it seems that the management of this store have not an ounce of a clue on how to run a store. Very disappointed in my visit."

"Journeys always has a great selection, got some all stars n this dope shirt. Friendly staff and extraordinary customer service, Tyler helped me find the right size, wasnt js hustling me for my money, (I cant express how much i appreciate that) and helped me stay fresh!"

"My daughter has bought shoes at this franchise all over the USA & Canada. This particular store was the absolute worst I've ever made the mistake of going in. I can't recommend it at all. My daughter needed boots & I had to ask loudly if anyone worked here. Very poor attitudes."