Ithen USA

"Great company - wonderful customer service. Got my items, very happy with them and the quality. Solid 10/10 will be working with them again."

"Placed an order through Ithen for a shirt & hat on 10/7/23 which was supposed to ship on 10/24 and should have been received a max of 12 bus. days after. After that ridiculous time frame, we’re still waiting for the products! Additionally, we have not received any return calls or e-mails to our requests for updates. I would like my products asap or a refund."

"I have two orders pending/processing. One was ordered before Mother’s Day as a Mother’s Day gift. I get no answer when I call the listed number, no response when I email. I have paid $170 for gifts that have never arrived. Horrible service, worse communication!"

"I ordered shirts for my pizza shop on October 4 2022. Received a partial order in November. Called and they said the rest of my order was shipped. We called 2 weeks after that and we’re told it was shipping that day. Called in January and got voicemail and they never called back. Called at the end of January and asked for a refund for the shirts I didn’t get. Was told they would, but as of today February 24, 2023 still haven’t received a refund. If I could give 0 stars I would."

"Don't go here! Took over 2 month! Save your money and time go somewhere else! Was also asked to take down this review down and they would give me $50 back on my order but at this point there $50 isn't even worth it they shouldn't be open. They just called yesterday I picked them up today July 12 that's over a month! My 1st order was not done within the 2 days and yes you were entitled to refund me my money because the price as the product was not done in time! Just letting the customers know they should not go to you. Thanks!"