T.J. Maxx

"Would not recommend going to this store (mcmurry). Cashier is very rude. Went to return something that did not fit correctly. Was accused of returning worn items because a piece of my har was on it. I have long dark hair obviously I lose some. She held up the article like it was infected and said we should return because it's been worn. We'll obviously you have to try something on to make sure it fits. She then told me that I would have to do store credit and after talking to customer service you can return if you have your tjmaxx card that it was purchased on. She then proceeded with the return(I had agreed to store credit because I frequent tjmaxx). She asked for my license which I gave her. She threw a card at me told me I had to swipe it for the return. I told her she could hand me the card instead of throwing it at me. She then threw my license the store credit card and receipt at me and walked away. This is not way to treat customers. If these are the employees they hire they have issues. I serve so I try to be as nice as I can while dealing woth anyone in the service industry but this was ridiculous. All because she would have had to look it up with the card and not just scan a receipt. Well! this store lost my business"

"Love these TJ Maxx stores! The Donaldson's Crossroads location is great. The employees are always polite and helpful. Stop in often. There's always new items to find. If you see something, buy it! They are constantly getting different pieces in. Everyday pricing is great."

"I had the pleasure of receiving exceptional customer service from Noah Williams, and I must say, he truly exceeded my expectations. Noah's professionalism and expertise were evident from the moment I interacted with him. Not only was he incredibly skilled at his job, but his ability to connect with customers, especially young ones, was remarkable. Noah's attention to detail and patience were truly commendable. He took the time to listen to my needs and went above and beyond to ensure that I received the best possible service. His knowledge of the products and services offered was impressive, and he was able to provide clear and concise explanations that helped me make informed decisions. What impressed me the most about Noah was his genuine enthusiasm to help. He had a knack for making even the most complex concepts understandable, which made the entire experience enjoyable and stress-free. Noah's friendly demeanor and positive attitude created a welcoming environment, making me feel valued as a customer. His dedication to his job was evident, as he consistently went the extra mile to ensure that every aspect of my customer experience was exceptional. Noah's commitment to providing outstanding service is truly commendable and sets him apart from others in his field. I highly recommend Noah Williams for his outstanding work ethic, exceptional customer service skills, and incredible ability to make customers feel valued. He is a true asset to any organization, and I am grateful for the remarkable service he provided."

"Always good finds at this location. Had the best encounter with CSA Mary Ann. She was so helpful and so nice!!!!! And her smile made my day. She definitely deserves more than this review.... because she was the ONLY associate who spoke and assisted me while shopping."