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Garrett's Guns & Ammo
2904 State Road, Ashtabula, Ohio, United States
About the Garrett's Guns & Ammo
Garrett's Guns & Ammo is a premier firearms and ammunition store located in Ashtabula, Ohio. Our store offers a wide selection of firearms, ammunition, accessories, and supplies for all of your shooting needs. Whether you are a seasoned gun owner or a first-time buyer, our knowledgeable staff is here to assist you in finding the perfect products to suit your needs. Visit us at 2904 State Road to browse our extensive inventory and experience exceptional customer service at Garrett's Guns & Ammo.
Photos of Garrett's Guns & Ammo
2904 State Rd, Ashtabula, OH 44004, United States
Opening hours of Garrett's Guns & Ammo
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
12:00 - 17:00
Reviews of Garrett's Guns & Ammo
"If I could rate this a zero I would. Worst customer service ever. Extremely rude, not helpful at all, I will never go back to this place, worst business ever."
"Went here on a weekday afternoon ready to look at and purchase a new pistol and was not encouraged by my experience. When I walked in there were a couple guys being helped by the nice lady behind the counter and another guy talking to the bearded man sitting at the end on a computer. After a few minutes the lady asked if I needed anything and I told her I was just looking for now so she went to help the two guys, it seemed like she was calling in a background check or something. The other customer left and the guy at the computer didn’t look up or say anything and just went back to what he was doing. At this point I wanted to look at a couple things so I stood patiently, waiting for him to look up from what he was doing, or at least for the lady to finish with her customers. I honestly was hoping she would free up first because after hearing his interaction with the last guy I didn’t really want to deal with him anyway. I’m not the type to beg for attention at a store where I’m about to spend hundreds of dollars because the least they can do is check on you, especially when you’re standing six feet away. He could have easily looked up and asked if I was still doing OK or needed anything but instead he sat there looking like he couldn’t be bothered so I left. So because he couldn’t be polite and offer a potential customer a hand he lost that sale, all future sales from me and got a bad review. I try to support small business but its experiences like this that drive people away."
"It is very sad when a business doesn't take the time to be knowledgeable in the products in which they sell and can order. I went in and asked for a specific gun model and was told they didn't have it but I could order it online. I was not offered any additional options of similar guns that I could view, even after I asked. I was simply told that the demand for the style of gun I was looking for was not high enough for them to have in stock or know anything about. Not to give specifics about the particular model but it was a Browning bolt-action rifle not something uncommon or rare. What an absolute waste of time and the poorest customer service I've experienced."
"If you’re poor and want to buy a firearm here then this is the place to go. Nothing of any notable quality, tons of milsurp junk. Extremely high ammo prices and won’t match any online prices which you’d think a small business would to stay competitive but I guess not. they are mostly in the business of making 25$ on FFL transfers. Staff is friendly and great to bounce questions off of and their new location has plenty of parking and tons of space inside to look around."
"Garrett’s the store isn’t bad for what it is, they don’t carry a ton of stuff, but a ok amount. My issue is with the staff, from my knowledge Garrett and his wife work there along with I think 3 others depending when you go in. They aren’t all on the same page, and I don’t like how they want you to drive in every time to handle things, some of us live far away. But they don’t seem to care they’ll just say “we’ll go somewhere else then” Not exactly professional in my opinion."
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