Marshalls

"This Marshall’s is my fav. I always go here to shop. However there is some cashier aren’t nice. There was this young girl in customer service. She was extreme rude and disrespectful. She had headphones on and using her phone while she was scanning my merchandise. That wasn’t professional at all. She didn’t even say thank you after I was leaving. I was waiting for receipt but she was busy with her phone. If you don’t like your job then don’t work. Stay home use phone all day long. Oh well I don’t know how come managers allow them to use phone and listening music while working ? It was unacceptable. I am really upset about this. I would never go this cashier again. I wish I don’t give one star."

"Horrible customer service not better than the TJMaxx at the same area. The woman who I went to her for a return was angry and fighting about the schedule lol she had my item with her for a while and I think she might just liked it and wanted to keep it but I wanted to keep going and get the long queue moving. All at all I still think they have a long way to improve especially with the hight customers demand and terrible service."

"I wish I can give zero stars customer service was horrible . Try to make this a really short story but the “manager” I didn’t get her name by then I was annoyed and just trying to leave . She had short reddish brown hair , wears glasses maybe who knows but anyways . She was ringing my mother and I up .. I notice she was ringing a couple items twice , it happens when you get distracted .. but I told her nicely “ma’am I think you rang this twice “ she goes NO I didn’t .. I’m like whatever I’ll just wait until she print on the receipt So she can see . Then she takes a look she knew she did scan a couple items twice and goes fine give me the bag lord be hold she rang a couple Items twice bc my total was a lot lower … with a whole attitude snatching the bag .. then accuses my mom of video taping her ? Like what the heck with everything going on and people video typing one less thing my mom and I was worried about is video taping her . And starts throwing our items back in the bag .. embarrassing and yelling accusing us of video taping like really Lady you’re a manager . Your mad because you messed up .. I just don’t know what was wrong with her but yeah we just ended Telling her to cancel The transaction.. very rude , rude manager ."

"Very disappointed with the customer service I got today from this store. I have done business with Marshalls for a decade yet this place is a disaster. This lady that was my cashier with the name NORMA. Very rude not been cooperative nor comprehending my inquiries. I hope higher management is knowledgeable of the damage that this kind of behavior can cause."

"Nahasin has the worst customer service and the manager with the short hair is very unprofessional. they do not know how properly communicate without having a nasty attitude. i will not be spending my money here ever again!"