PetSmart
7451 Peach Street, Erie, Pennsylvania, United States
About the PetSmart
PetSmart is a well-known store located at 7451 Peach Street in Erie, Pennsylvania. It is a one-stop shop for all your pet needs, offering a wide range of products and services for dogs, cats, birds, fish, and other small animals. From high-quality pet food and toys to grooming and training services, PetSmart has everything you need to keep your furry friends happy and healthy. With knowledgeable staff and a welcoming atmosphere, PetSmart is the perfect destination for pet owners looking to provide the best care for their beloved companions.
Photos of PetSmart
7451 Peach St Suite B, Erie, PA 16509, United States
Opening hours of PetSmart
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 21:00
Sunday:
10:00 - 19:00
Reviews of PetSmart
"I tried to order an item off the app for the erie pa location and it wouldnt let me finalize the order. when i called customer service they told me they really didnt have an answer except maybe insufficient inventory at the store. so i went to the store, and found the item i tried to order. i asked the cashier if she could match the online price since they have it and Brian, who i assume is a manager, whipped around and stated they dont price match its policy. so i tried to show him that it wont let me order and what customer service said, and he said well its not because of inventory he knows the system. i tried to say thats just what they said and he said he wont do it. he was super rude, and i know he has the power to override if your website doesnt work. Honestly Brian was so rude and if thats your policy i am over shopping at this store."
"I’ve been bringing my dog here for awhile and never had a problem until this past weekend. My husband dropped him off. I paid $78 for bath, haircut and furminiator. They asked my husband what they were doing and he said what he usually gets. My dog gets cut short once in the summer and gets trimmed the rest of the months. He came home completely shaved! Never have they ever shaved his fluffy tail and it is completely shaved! ITS WINTER! When I called to talk to someone about it, she was EXTREMELY rude on the phone and she said my husband told her to “Shave him down” that was a huge lie! My husband said he NEVER told her that. He told her to do what he usually gets. My husband should have questioned it when he picked our dog up. I understand that accidents happen but wouldn’t you question a shave down in the winter? And why would you ever shave a dogs tail down. He’s never had his tail shaved. And the extreme rudeness of the girl on the phone was disgusting. Why would I pay almost $80 for them to do the furminator if I wanted them to shave him?! So no walks for my dog until his fur grows back. So disappointed and upset."
"All in all the store is okay. Some things are a little pricey but that's to be expected with a pet store. We recently went the other day. My daughters fish died over the weekend so we went there to get her another gold fish. The lady we talked to about the goldfish was very helpful."
"Can't say enough positive things about the groomer Natalie and how wonderful of a job she has done with my fur babies. She is patient, thorough, and loving. She never rushes the job that she is doing and always ensures that my puppies are comfortable and loved on while they are there. Any Specific Instructions I have given her, she follows them to the "T". Thank you Natalie for such outstanding service!"
"Our dog took all the training classes here and passed his Canine Good Citizen test. We are so proud of him and thankful for the trainer and all her help. We adopted him from the shelter and he had two homes before us at a year old. He was mistreated and had severe dog reactivity. We weren’t sure if he would be able to make it through the class. But the trainer was great and helped us to navigate his reactivity and read his body language so we can understand him better. Some things make him uncomfortable and that’s okay. I feel like we’ve bonded more from the training because I now understand dog reactivity (it’s not aggression) and he trusts me more and looks to me for guidance. If you have a reactive dog, I strongly suggest going through training here because the trainer is very knowledgeable about dog reactivity. All of the employees are awesome and we look forward to seeing them every visit. They know us by name there and we love taking the dogs to visit even when we don’t need to shop."
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