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Quest Diagnostics
2644 Chapel Lake Drive, Gambrills, Maryland, United States
About the Quest Diagnostics
Quest Diagnostics is a leading provider of diagnostic testing, information, and services in the healthcare industry. Located at 2644 Chapel Lake Drive in Gambrills, Maryland, United States, this institution offers a wide range of laboratory tests and services to help healthcare professionals and patients make informed decisions about their health. With state-of-the-art technology and a team of highly skilled professionals, Quest Diagnostics is dedicated to providing accurate and timely results for a variety of medical conditions. Whether you need routine blood work, genetic testing, or specialized diagnostics, you can trust Quest Diagnostics to deliver reliable and comprehensive testing services.
Photos of Quest Diagnostics
2644 Chapel Lake Dr, Gambrills, MD 21054, United States
Opening hours of Quest Diagnostics
Monday:
13:00 - 16:00
Tuesday:
13:00 - 16:00
Wednesday:
13:00 - 16:00
Thursday:
13:00 - 16:00
Friday:
13:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews of Quest Diagnostics
"I have worked at Main Lab years ago 46 years drawing blood. Walked in, no apt but waited 10 minutes. Phlebotomist took at least 30 minutes to order tests. She did not ask my name and 1 other identifier. She had to stick me 2 x and left with a bruise. Attention to detail missing. Will not go back there. service"
"First time ever in my life I felt pain drawing blood. She didn't even prepare the vein. She just stuck the needle in my arm. It was very painful. My arm is still very sore 3 days later. This was my first and last time using Quest!"
"There was only one tech working and she did not seem overly confident in what she was doing both with the paperwork and the bloodwork. More than two weeks later I still have bruising from where she drew the blood. I can't recommend this location."
"They have a new lab tech here and she is extremely slow. She spends a lot of time socializing with patients instead of just performing the work. I had a scheduled appointment and still had to wait over an hour because she spent so much time on one patient. There is only one lab tech and while I was there there were 7 people waiting in the wait room. I have never waited more than 10 minutes while having an appointment at this location. Service is really horrible now."
"Ok. So they have a rule, if you are 10 minutes late, they cancel your appointment. Fair enough. So what happens if you are on time and there is a person in line in front of you, and when they complete, you only have 1 minute left until your grace period has been exceeded? I know the answer. By the time this happened and i was able to log myself in, I was literally 11 minutes late, 1 minute over the grace period. The tech didn't care and took several people who came after me before me, causing me to spend way more time waiting then intended. Unfair. The wrong way to treat a customer. They could have and should have been nicer about this circumstance. I was after all in the office prior to the end of the grace period. Also, their web site never warned me that if I was 11 minutes late that I would be canceled. I suggest that Quest consider explaining that when the customer makes the appointment. Would not have solved my particular problem, but it would be better to learn up front that this could happen rather than finding out after logging in to their waiting room system 11 minutes late."
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