Quest Diagnostics Lockwood 10801 Lockwood Drive, Silver Spring, MD 20901

"Lisa was great! The lobby and lab were very clean. I had an appointment and even got in early. I have to get bloodwork every three months, so I’ve seen and waited at a lot of Quest labs. This was the most pleasant experience I’ve had!"

"Came here at 3:30PM to do a drug test They are open from 8AM-4PM And the women refused to do my drug test Even though I was on time Will not recommend this place"

"Worst experience at a lab ever. They claimed they didn't have my orders, their corporate line confirmed they did after I complained, and they still took another hour and a half to take my blood because they couldn't figure out their own system. Rude staff that was wrong and tried to blame me for being firm (and correct) about what I needed. It was so bad the corporate line actually lodged a complaint against the location while I was on the phone with them. Recommend going to a different office."

"I went on two occasions, one with appointment and one without and I had problem at all. The nurses are super professional and very nice. It does get really busy on Saturday. Best to schedule and appointment."

"Quest Lockwood. I’m a medical professional, so I usually give a good review on medical offices, but if you can avoid this office, do it. I scheduled online with them 2 days back, and when it’s finally time to get the blood draw and I’m even 15 mins early like what they said, the said I don’t have any schedule. I handed them the paper works on my schedule with the confirmation on my schedule and they said, oh it needs to be a qr code. Ask them which website do they usually schedule their blood work if not the website that I scheduled with them and they can’t give me a different website. They are double booking people and If you book with somebody at the same time, it’s now your problem to wait for 2 hours for blood draw. Worse experience in a medical office ever."