Inova Imaging Center - Fairfax

"I had a mammogram and breast ultrasound performed here last week. Incredibly kind and professional staff. Efficient. Overall a great experience. Special thanks to Danielle who was my imaging nurse/technician!"

"This place is terribly unprofessional. I was present for a conversation between an incompetent employee and a patient just trying to get an MRI. The patient presented the receptionist with several orders to get multiple body parts imaged and the employee refused to allow the patient to get seen because a few of the orders were not issued by INOVA. It is my understanding that the imaging center provides services to patients regardless of their doctor being an INOVA physician. This receptionist rejected the patient's dr's orders and I overheard the patient try to explain that her orders were valid but the receptionist continued to talk over her and tell the patient she didn't understand the policies. I thought this was very rude and dismissive. The patient then ended up crying. Then I overheard the employee ask if they patient was ok and I felt this was very patronizing. This isn't okay and I hope they review their policies. No patient should be treated this way and have to leave in tears!"

"My appt was at 3pm and it is 345 and I still haven’t been called back. They don’t honor appt times, they give no update on whether you’ll be called or not. They don’t care about wasting your time. I work for Inova and they KNOW this when I check in and I still wait an hour or over an hour for an ultrasound. This is ridiculous."

"Doctor had written my mammogram order correctly and INOVA scheduling refused to accept it. Refused to make my appointment until my order was correct. Called Fairfax Radiology said that that my order was written correctly and made my appointment for the following week. Bad service INOVA."

"I went yesterday 06/22/23 at 3:00 pm to the location in Fairfax, VA for my mammogram screening. Admins staff were very nice and professional. The technician was pressing my breast very hard and was really very panful. She was rushing the processor ignoring my pain and complains. She did not care at all. I have a cut under my breast because she was polling my breast very hard. That was the most painful mammogram in my life. I'll not go back to that location. Not recommended."