Labcorp,

25 Crossroads Drive, Owings Mills, MD 21117

"I’ve been going to this location for a little while now. Everyone was nice and every time I get my blood drawn it’s painless."

"Me and my son came on 1/5/24 to get lab work done we had appointments waited for almost 30 minutes our name kept disappearing off the tv in the lobby the tall guy at the front desk called multiple patients that came in after me and by time me and my son was able to get in the back we was told to go to any empty room in the back there was no empty room another young man sitting up front just on the phone and there was a brown skin girl with glasses and a patient left out the room and she told Me and my son to sit in that empty room and then after 8 minutes me and my son got service she came in the room and apologies and I already had a attitude because we sat and waited in the lobby and to come back to the room and still had to wait IF THE STAFF DO NOT WANT TO WORK THEY SHOULD NOT BE THERE"

"If I could give 0 stars, I would! I went in on a Saturday for a drug screen. Upon my arrival, I signed in at the kiosk that read "looking for an available appointment time" (or something similar) after entering my information. The screen went idle, so I proceeded to walk to the front desk to ask for assistance, as I was stopped by a woman of African American decent with crinkled dreadlocks, who told me not to approach until I completed the kiosk. Humbly, I turned around, attempting the kiosk sign-in again as she shouted, "We haven't had problems all morning." At this point, I walked up to the desk and just blurted out what the screen message presented because, at this point, I had tried the sign-in three times with the two kiosks provided. The angry bird then enlightened me that they don't do drug screens on Saturdays. Had she been curteous with my initial approach, then we could have come to that conclusion earlier, saving me the frustration and her lots of IGNORANCE. She needs a warehouse job handling pallets because customer service within the medical field isn't her calling."

"I would like to start by saying the phlebotomist who drew my blood a few weeks ago was very friendly and i had great customer service that day. I walked in with no appointment at 3:45 and was told they close at 4 but they took me in with no complaints. I came back a few days ago as a walk in for a drug screening at 3pm and the man at the front desk told me “i was too late and they stopped taking people at 3”. I explained to him that i was just there the other day and had work done at 3:45 and he told me “nope, must’ve been 2:45”. I said okay, and left. I made an appointment that day to come back 11:45 in the morning. I checked in at 11:40am and wasn’t seen until 12:35. They took every person WITHOUT an appointment before me which made no sense. Would absolutely not come back here."

"This is a horrible place of business on the weekend. They have lost Mt labs twice now and it is ridiculous as these labs are crucial toy health. I made sure they pull all the necessary labs how in the world so they not get the right results in the end. What do you do when you are entering the codes. You are playing with people lives THIS IS NOT JUST A JOB! If you do not have the heart to do this work please please find another job. I am so disappointed with the service here that it's shame. Then when you call to inquire no one answer Labcorb directors please help patients in need"