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Quest Diagnostics Leesburg
521 East Market Street, Leesburg, Virginia, United States
About the Quest Diagnostics Leesburg
Quest Diagnostics Leesburg is a leading health institution located at 521 East Market Street in Leesburg, Virginia, United States. They offer a wide range of diagnostic testing services to help individuals and healthcare providers make informed decisions about their health. With state-of-the-art technology and a team of experienced professionals, Quest Diagnostics Leesburg is dedicated to providing accurate and reliable results in a timely manner. Whether you need routine lab work, specialized testing, or assistance with managing chronic conditions, you can trust Quest Diagnostics Leesburg to deliver high-quality care and exceptional service.
Photos of Quest Diagnostics Leesburg
521 E Market St, Leesburg, VA 20176, United States
Opening hours of Quest Diagnostics Leesburg
Monday:
13:00 - 15:30
Tuesday:
13:00 - 15:30
Wednesday:
13:00 - 15:30
Thursday:
13:00 - 15:30
Friday:
13:00 - 15:30
Saturday:
07:00 - 10:00
Sunday:
Day off
Reviews of Quest Diagnostics Leesburg
"Nice enough, somewhat professional. But results go unposted for weeks, and DON'T try to call them. Their outgoing voicemail doesn't even identify them as Quest; after a minute of hours and and numbers, it gives two options: 2) for doctors' offices (which just repeats the outgoing message) or 6) for patients (which is an inoperative key). In other words, THERE IS NO WAY TO CONTACT THEM BY TELEPHONE!"
"Overbooked and understaffed. When I arrived for my scheduled appointment there were 13 people waiting and one person working. I left after sitting for 45 minutes and only three people were seen."
"They make you kiosk in but you still wait...a appt time is worthless. Staffing issues....avoid if possible...over an hour wait past appt time"
"Would like to compliment and thank Christine!!! She was the only employee, completely alone, and manning check ins, irritated patients, all clinical labs and calling for orders. She was so pleasant and had such a good attitude- even though she was clearly extremely busy. She was very professional and excellent at juggling all of her jobs with a smile. Please pass this compliment on to her and either give her a raise - or some support staff. You don’t want to burn out and lose a high quality employee like Christine. Thank you!!"
"We didn't have an appointment (last minute doctor referral) and knew there'd be a wait, so we showed up at 7:30am when they first opened. The sole employee at this location was 15 minutes late (7:45), did not speak to us, & simply unlocked the door and went inside. He didn't begin seeing patients until 8am when the first appointments arrived and he took them first, which is fair. Their monitor indicated we'd have a 21-minute wait. We waited patiently for two hours and, after seeing our name listed 1st on the monitor multiple times (with a promised 5-minute wait each time) and others not on the list being called ahead of us, I asked him how much longer it might be as we'd been waiting for two hours and he angrily replied "what do you want me to do about it?" Having already set aside the wait, which we understood since we didn't have an appointment, however his lack of professionalism, lack of courtesy, and lack of compassion was deeply upsetting. We waited a few more minutes (since we were still listed as next) but left after he called someone else and smirked at us. At that point, I decided that I did not trust him to draw blood from our son. I think if he had arrived to work on time and if Quest had more than one employee working, then perhaps the situation might have turned out differently. Multiple people in the waiting room were frustrated with the wait, but the only thing they seemed to be discussing was his poor attitude and unprofessionalism. Some people are there for bloodwork wondering if they have cancer, so a little compassion would go a long way."
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