Pleasant Nails & Spa

"I have been going to this nail shop on and off for years. Some of the reps are really good. The last two times I came I had the same girl twice (desk 10). Each time she did not feel like doing her job. I tell her what I want done to my nails and she tells me to come back and get that next time and proceeds to do something that she wants to do. She just wants to do a rush job and move on. She misses parts of the nail when painting and the whole nail is not covered. I left a tip for the person that did my feet and she assumed it should be split in half and proceeded to split the tip amongst the two of them without confirming with me first. She did not use any antiseptic before or after doing my brows. Just wax followed by oil to remove the wax. I'm not coming back to this location. Definitely thanks to her."

"I just don’t get paying $130 for services and coming out with absolutely terrible nails set. And they always want to argue when you tell them it’s not what you want. They don’t listen and just want to rush to next customer."

"Prior to using Andy, Tommy was my tech, (very nice and professional) but he's no longer there. It really seems to me Andy gets a kick out of being rude, antagonistic, manipulative, just down right mean! He's unprofessional, and does the bare minimum when it comes to preforming his duties, and gets offended when something is bought to his attention concerning my nails that I'm paying for. Nail salons come a dime a dozen, I won't be using this one again. PS.... It seems the pleasant ones always leave. I wonder why. However, the Owner/Manager is always professional and pleasant! Some of that pleasantness needs to rub off. Doesn't deserve a hole star!!!"

"The salon was very clean considering they are doing renovation. This was my first time visiting and it will be my last. My pedicure ONLY was $137, which is ridiculous I have NEVER paid that much for what was literally a 23 minute service. She used a box for my service I got gel polish with the "classic French" with a acrylic I had lifting the very next day."

"I used to go to a specific nail tech at this location for about 2 years. I recently went to get my nails done for my birthday last week and she decided to do a creative design even though I told her what i wanted. When I stated that I did not like the design she got an attitude and rushed through my nails. She has done this once before but I liked how natural my acrylic would look so i went back. This place was very convenient and good at natural nails, however, I will no longer be going back because the customer service is terrible. If you are a loyal customer there is no need to be rude."