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LUNA Nails & Spa
739 8th Street Southeast, Washington, District of Columbia, United States
About the LUNA Nails & Spa
LUNA Nails & Spa is a premier beauty salon and hair care establishment located in the heart of Washington, District of Columbia. Our expert staff offers a wide range of services including manicures, pedicures, nail art, hair styling, and more. Relax and rejuvenate in our modern and luxurious space, where we prioritize cleanliness, customer satisfaction, and professionalism. Visit us at 739 8th Street Southeast for a pampering experience that will leave you feeling refreshed and looking your best.
Photos of LUNA Nails & Spa
739 8th St SE, Washington, DC 20003, United States
Opening hours of LUNA Nails & Spa
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of LUNA Nails & Spa
"LUNA needs to post there prices publicly online and in-store. The last time I went, I was overcharged for a gel manicure, and I left feeling robbed. Also the price wasn’t worth the service. I won’t be back, but my advice is to ask what your total will be before they even start."
"I wish there was transparency in pricing- with it publicly posted especially for nail services. Every time I have been my prices are all over the map and have increased exponentially every time. It keeps me from wanting to go back. Otherwise the work is good and the attention to detail appreciated."
"I really hate to give small businesses bad reviews but I’m fed up with the service here and want them to improve so others won’t go through what I experienced. I hope they listen to the numerous complaints below in addition to mine. I’ve patroned this salon at least 6 times because it’s nearby by home. The salon consistently mismanages times with customers. Even if you make an appointment you will wait. One time I waited 30+ min while the person who was supposed to be doing my nails ran errands and went in the back to care of other affairs. I wanted to remove a pedicure service since she was running far behind and she told me not to worry she had enough time. But while she was doing my pedicure she continued to take breaks, assisting other clients, and speaking to other workers. This tech also had the audacity to tell me to come earlier so I won’t have to be in a rush, even though she was at fault. The next month, I made an appointment with a specific tech just for when I arrive for them to tell me that I had to be seen by someone else. I complied but noticed the same tech took another client who walked in. They tried this tech swap on another occasion and I said I would just come back and then all of a sudden they were available and took me on. Even though I prefer dip each time the tech tries to dissuade me from my style preference to get gel x. One time I budged and it was so sloppily done that when the gel x grew out, the edge around the cuticle was jagged and uplifted. Other issues include a rushed pedicure, to where the gel came off a week later. Once another woman complained that her pedicure wasn’t relaxing because they were moving so fast and I felt validated that it wasn’t me. Back to the poor time mismanagement, I’ve also bared witness to them misleading customers with their availability knowing they are booked and busy just for the customer to arrive and frustratingly wait for a long time. The prices here are not inexpensive for all this poor service. My last straw was coming in for a refill after two nails broke within a week. I noticed that the thumb nail was lifting shortly after I got them done but I was away and couldn’t get it fixed. I called to see if the tech who did my nails was available and they said they weren’t there but not to worry someone else could do it and to come in. I foolishly let another tech do my nails. She rushed through the whole process tossing the dip on so that it was so thick and clumpy. She didn’t look at the shape of the other nails to match. I had coffin and she gave me square nails. I told her it didn’t match before she finished and she told me not to worry. When she was almost finished I stopped her and put my nails side by side and said these are not the same nails and she said oh and pretended as though she was going to fix it just for her to barely file it. She then shoo’d me away and said you’re done and still charged me for her sloppy work. I will never give this place my money again. It’s not worth the disrespect and poor service."
"I will never go here again because the service is not consistent and every single time I got charged a different price. You’ve been warned…if you go only go when the owner or Ms. Kim is there. I always try to support local neighborhood businesses, so when I saw that Luna was right by the house, and had great reviews, it was a no brainer. The first 2 visits were great; I got a $40 basic pedicure both times and a gel fill the first time and gel extenders the second time, both done by Ms. Kim. Nails were fabulous, lasted forever and my natural nails grew very fast under the gel extensions. Unfortunately on my subsequent trips, Ms. Kim wasn’t available so I trusted the other techs….fail. I got the exact same service after I switched from the gel extensions back to regular acrylic…$40 pedicure, fill-in, gel polish with the ring finger and the pointer finger being a different color than the rest, stiletto (very stilleto). Each and every time however the total was different and the quality poorer and poorer. My nails lasted on average 2 weeks MAX before chipping or breaking and aside from Ms. Kim it was a different tech each time. This last visit, number 6 was the final straw. I got my nails done for homecoming and this was the first time I also let a male nail tech do my nails, one I had never seen before….guess he is new. Not only was he completely rude when I said hello and didn’t speak back, he had an attitude the whole time he did my nails although I tried to engage in friendly conversation and then when all is said and done my nails lasted ONE week (& a few days) before popping completely off!! This was a brand new set. I went in with bare nails because the last tech at the previous appointment, the manager btw, said it was time. Look at my nails….l know my nails grow fast but this is no excuse that 5 nails completely fell off my fingers after a week. Not to mention, he charged me 110 - the most I’ve ever paid for the same service…I always get the same thing. Despite his crazy up charge, I still cashapped him a 20 tip, cause that’s who I am. I will never go back….I’m currently looking for a new neighbor shop and luckily there are plenty over here. Get the price in advance, take a pic of your receipt for the next time they try and charge you crazy."
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