Julep Nails & Spa
9142 Richmond Highway, Fort Belvoir, Virginia, United States
About the Julep Nails & Spa
Julep Nails & Spa is a luxurious beauty salon and hair care establishment located at 9142 Richmond Highway in Fort Belvoir, Virginia. Our skilled professionals offer a wide range of services including manicures, pedicures, facials, waxing, and hair styling. With a relaxing and inviting atmosphere, Julep Nails & Spa is the perfect place to pamper yourself and enhance your natural beauty. Come visit us and experience top-notch treatments and exceptional customer service.
Photos of Julep Nails & Spa
9142 Richmond Hwy Suite B, Fort Belvoir, VA 22060, United States
Opening hours of Julep Nails & Spa
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 17:00
Reviews of Julep Nails & Spa
"Took our teen to have her nails done for her birthday.. they overcharged us and left a hair in her arcilc nails. We noticed it when we walked out and saw it in the sun. We turned and pointed it out asking for a redo of that nail. The woman scoffed at us and said it was my daughter's. Not true because it was a totally different color of hair than hers. Ridiculous. They took forever to get someone to redo that nail. It wasn't crowded so that wasn't the issue. They just didn't want to do it."
"Very satisfied with the service and quality of work. I don't remember who helped me but she was really nice and attentive. I was offered a beverage of my choosing immediately upon sitting. She ensured the water remained warm throughout my pedicure. We engaged in conversation but I was also allowed to relax. And she checked in periodically to make sure I was satisfied."
"4.7 stars - The layout & ambience of Julep provides the client a beautiful sense of arrival. Updated modern interior decor, lush green plants, and clean. This was my first encounter with Julep. Upon arriving I immediately noticed how efficient Julep’s customer service was provided in a timely manner, and every client was instructed to wash their hands before being serviced (unique trademark & procedure). Prices were fair for services rendered. Nikki was very professional and honest in an exemplary way to me about the services and what she recommended to do on my nails. She was managing the staff, greeting all the incoming clients, and answering all phone calls while she was taking care of me. I was impressed by her performance in customer service & professionalism, yet I think a front desk person is needed to do these services. It did not bother me, yet I know certain types of clientele have different expectations and want no distractions. I was actually very impressed by her multitasking skills. She recommended a dip or Diamond nails over the acrylic I had ordered on my nails, so I decided to go in that direction. She explained how the Diamond nails was more durable and lasted longer than acrylic. It also came with a manicure. It was also more affordable. She took off the remnants of my acrylic which was a relief. The overall result was a more suitable option and very satisfactory. The only concerns I had were minimal, easily excusable, and resolved immediately. This is why I did not give the review a perfect score. I was not offered a drink like some of the clients. It was probably because I came in with a drink and did not ask. I bought a drink next door. There were some remnants of the nail powder dye left on my fingers and hands. I didn’t notice all the dark nail dye all over my hands and fingers until I examined it outside, so I went back and had it immediately corrected to satisfactory standards. It has been a couple of weeks yet the nails look immaculate still. I scheduled another appointment and look forward to Nikki doing my nails again."
"I really enjoyed my experience here. I was a walk-in around 2pm on a Wednesday. I was greeted at the door and immediately assigned a technician. After a short discussion at the door about what I wanted I went with the dip because it was stronger and will last like gel. My nails were done beautifully! I think her name was Tracie, she was so nice and I will definitely be back to see her again! Thank you!"
"I've posted this on yelp and thought that would be the end of my rant, but after reflecting on the situation and the fact that I spent a good amount of money, I feel that I needed to share on google as well. I really loved the pedicure I received, but the 'polish change' I had done was poor. I asked for a manicure with regular polish, but this got misinterpreted as a change in polish despite having no polish on my nails when I walked into the place. I think what bugs me is that even after I explained this, I was told that I asked for a polish. I even selected on the walk-in device that I wanted a manicure and pedicure. I went along with the polish change that cost $15 and it was definitely not worth it. After I expressed that the job did not look good, I was told it was because it was a polish change and not a manicure which would of looked cleaner. Even though it was not a manicure, shouldn't every service at least be decent? It honestly was embarrassing and on top of that, I was told that the color was, "not good on me". I asked if I could come back to get a manicure and they said I could if I paid the difference. After thinking about it, I've decided this place is not worth any additional money. I've also read plenty of reviews that the owner comments on and tries to defend the business, but I legit have no reason to lie."
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