Poiana Nail Spa 1901 West Street, Annapolis, MD 21401

"I got a pedicure, and the woman rushed through completing it. My nails were left unevenly trimmed, and the entire polish on one toe came off less than a week after getting the pedicure."

"Trish is seriously incredible. This is the first time I’ve ever had my nails done that I’ve been absolutely OBSESSED with. She was incredibly thorough, gentle, detail oriented. The price was reasonable ($55 for a full set of gel acrylic French nails). I called beforehand and was immediately able to schedule an appointment. (The cut on my cuticle was already there—not a result of Trish)."

"First of all: 5 stars for Tiffany! I have been here a few times. Up until this last time, it's always been a 5 star time, but that was because I've always been seen by Tiffany! She is awesome! The last time I went was on Tuesday last week and Tiffany wasn't working so I was helped by the older gentleman who works there. I asked for a full set or acrylic nails that was coffin shaped and was a white that fades to pink, like an ombre. I explained this a couple times and even asked to see if he knew what style I was talking about. He said he did. The picture attached is what I walked out with. He cut my cuticle twice and used an electric file on my natural nail. Afterwards, 4 of my nails burned and stung all night so bad that I couldn't sleep. I tend to avoid confrontation so I didn't say anything. I went somewhere else on Friday to have them fixed. But it was a horrible experience. The salon wasn't busy, he had no reason to rush. This is not coffin shaped. This is sloppy. The edges are curved, the acrylic is lumpy. The French (that I wanted to be blended and ombre style) isn't even straight, let alone it isn't what I wanted. There is a hair in two of the nails. I would definitely recommend Tiffany but be wary of the older gentleman (I'm sorry that I do not know his name)."

"Very nice/pleasant atmosphere. As i was getting my pedicure Melissa took a chunk out of my cuticle next to my toe nail off and it started bleeding bad . She then just sprayed alcohol on it without even apologizing for cutting me. I did let her know that she cut me and i just got a look. Next was when I was receiving my gel manicure she filed the polish off 3 of my fingers on the side and when i showed her she tells me to go wash my hands to see if it’s look better. I politely asked her to redo three fingers and there was a mild attitude for that . I do understand indeed that mistakes are going to be made , but for the amount of money I’m spending it really shouldn’t be this way...."

"Upon my arrival to the salon it was very quiet and peaceful. Lady at the front desk asked what service I wanted and I told her a pedicure. She walked me over to the pedicure area and I noticed that they did not use the shower covers for the foot tubs. I asked if they have the covers and she said "NO", but they do sanitize their tubs. I told her that I got a foot fungus from a previous salon and I don't trust the ones without the covers. She said she understood and I said I was going to leave. Then, I asked her if she could please clean the tub while I was there just so that I can see her clean it myself....guess what? SHE DID! I was sold then. Melissa was so amazing. She took her time and told me about all of the amazing products. The environment was VERY clean and organized. I can tell she takes pride in her job. I have been nail salon hopping for a while and I've been looking for a place to go. I live about 30 minutes from Annapolis, but I believe I have found a salon :)"