Pro Nails
6010 University Boulevard, Ellicott City, Maryland, United States
About the Pro Nails
Pro Nails is a premier beauty salon located in Ellicott City, Maryland. Situated at 6010 University Boulevard, our professional team offers a range of services including nail care, hair care, and spa treatments. Whether you're looking for a manicure, pedicure, haircut, or a relaxing massage, Pro Nails is the place to go for all your beauty needs. Our experienced staff uses high-quality products and techniques to ensure you leave feeling pampered and looking your best. Visit us today for a luxurious and rejuvenating experience.
Photos of Pro Nails
6010 University Blvd Suite 107, Ellicott City, MD 21043, United States
Opening hours of Pro Nails
Monday:
09:00 - 19:30
Tuesday:
09:00 - 19:30
Wednesday:
09:00 - 19:30
Thursday:
09:00 - 19:30
Friday:
09:00 - 19:30
Saturday:
09:00 - 19:30
Sunday:
10:00 - 17:00
Reviews of Pro Nails
"Only professional in the entire salon is the older gentleman. The females are petty, unprofessional and rude. Won't be going back there. At my last visit they charged me for a service they didn't provide (gel pedicure) me with and I called them out on it and requested my money and they didn't like that. Instead of being apologetic they were standoffish and tried to ignore the facts. English isn't their first language, but they hate being corrected and act as if they understand everything being said, but it's clear they do not. And that wouldn't be a big deal except they make it a big deal. Instead of arguing with customers and speaking in their native language when they're being rude and unprofessional, they should invest in taking customer satisfaction courses/lessons. I tried to give them another chance, but the petty females brought up that last visit as if they weren't wrong. And it was irrelevant to mention. I'm over them. They're way too many nail shops around (on every corner) for them to act as if they're the only place in town. I felt worse leaving than when I got there and that's the opposite of how anyone should feel after paying for services."
"I went there to get my nails done and the woman that was doing my nails, cut my finger. While it was bleeding she attempted to put on the nail polish. When I told her to stop she said no she’s going to fix it. I had to called my husband to get her to stop what she was doing . Plus those tools she was using my nails wasn’t cleaned or sanitized they are dirty here . I left with my finger still bleeding possibly infected."
"My fiancé and I were in search for a same day, walk in pedicure service. We found Pro Nails and we were so happy with their customer service! (Disclaimer: I’m not being dramatic) but the timing was just right!!!. We both are super particular and these ladies were spot on and eager to help us. ALSO!!! THEIR CHAIRS ARE AMAZING AND NOT HARD LIKE OTHER PLACES I’VE VISITED! WE DIDN'T WANT TO GET UP! DEFINITELY COME VISIT THEM!"
"I don’t typically write reviews but I was very frustrated. I made an appointment to remove my dip nail polish which I was told would cost me $10. After starting on my nails, I was left for a really long time twice in the middle of my nails being worked on, and another client was taken. I was asked at the end if I wanted my cuticles fixed up, and I said sure. Didn’t get my nails cut or shaped, and was then told I was paying $25. I asked why and was told that I got a manicure. I questioned if I was charged an extra $15 because less than a minute was spent on cleaning up my cuticles, the woman replied with a yes. They also weren’t very clean, the gloves used on me were used on the client that was taken in the middle of my appointment. And it didn’t help that the staff were barely masked."
"This place is great! They have plenty of nail/wax employees and I always go to whoever is available because I have not had a bad experience with any of them! I have been going here for about a year now for pedicures and manicures (gel and dip) and I have never had any problems! I drive 20 mins just to come here even though I could drive 5 mins to some other places. I highly recommend!"
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