Gold Usa

"They make sure I'm satisfied."

"The quality of the jewelry is up-to-par. HOWEVER, the cheap clips/closures they put on the pieces and $25 repair fee charged to fix it is a complete scam and makes me not want to bring my service to this place. I’ve had a gold ankle for less than a month and have already had to get the clip fixed 3 times. It’s not the jewelry that’s the issue, it’s the closures that need improvement."

"These guys are great, replaced a charm bracket that Kay Jeweler melted attaching additional charms to. They've changed several watch batteries, cost is significantly less than the other jeweler stores in the Mall. Most of the items I've purchased here are nicely priced and gorgeous pieces."

"On one visit I had the manager or employee take the back of a brand new watch off as I needed it to be engraved for my fiancée. When I returned to have the back replaced (after the engraving was completed), he struggled with getting it back on and ended up scratching the back up so bad. When I confronted him about it, he blamed the place where I got it engraved as if I would not notice the scratches, initially. The item was not like that when I gave it to him and I certainly would not have left the engraving shop with scratches on it just to blame someone else. I wasn’t even asking for him to pay but to at least acknowledge his sloppily handling my things. Needless to say, I do not recommend this location nor their gaudy looking jewelry"

"This place is awesome. Their prices are really good and they do awesome repair work. I buy all my jewelry from them because their prices are very reasonable compared to other jewelry stores in Waldorf. Highly recommended!"